Talent.com
Administrative Assistant II
Administrative Assistant IIMass General Brigham • Lexington, MA, United States
Administrative Assistant II

Administrative Assistant II

Mass General Brigham • Lexington, MA, United States
1 day ago
Job type
  • Full-time
Job description

Site : The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Lurie Center for Autism in Lexington, MA

30 hours a week

8am to 5pm (6-hour day)

3 days on-site, 2 days hybrid after 90 days of training

Job Summary

Summary

The Williams Syndrome (WS) Program of Excellence has been established so that multidisciplinary medical and related services can be available to WS patients across their lifespan.

The WS Staff II position is wide-ranging in its responsibilities which include serving as the primary point for triaging, scheduling, and coordinating clinical services; providing travel related resources for families who come for appointments from around the country; organizing internal and external events of the WS Program, including an annual conference; maintaining a database of patients seen along with managing the program website and email; and providing executive-level administrative representation of the program to internal and external parties.

The position is based at the Lurie Center for Autism in Lexington, MA and requires 3-4 days on-site with the first 90 days being completely on-site. The standard daily hours can be negotiated : the position is 30 hours per week, primarily Monday through Friday. Exceptions to the standard hours may occur related to the annual conference and / or other events.

Qualifications

Education

High School Diploma or Equivalent required

Experience

  • Minimum of 2-4 years of general office work experience (healthcare setting strongly preferred).
  • Previous experience managing complex scheduling and tracking systems
  • Experience working with Families / patients with special needs preferred.

Knowledge, Skills & Abilities

  • Experience working with families with special needs preferred.
  • Experience with developing marketing material content and website management preferred.
  • Fastidious attention to detail.
  • Excellent interpersonal communication (verbal and written) and customer service skills.
  • Strong judgment, prioritization, and problem-solving skills
  • Excellent computer and technology-based skills, including Outlook email and calendar, Microsoft Office software (Word, Excel, PowerPoint, Teams), Zoom teleconferencing platform and database programs as well as site-specific software and office telephone system
  • Effectively interact and collaborate with all levels of staff and management
  • Ability to work independently, as well as part of a team
  • Excellent organizational skills; proficiency in prioritizing time and handling multiple tasks.
  • Previous experience with Epic electronic medical records system and knowledge of medical insurance plans strongly preferred.
  • Previous experience in a healthcare facility strongly preferred and / or the ability to quickly learn sufficient medical terminology to interact with and triage patient requests related to program needs.
  • Ability to handle confidential and sensitive information and knowledge of HIPAA Confidentiality and Privacy Policies.
  • Must comply with all MGB policies and procedures
  • Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Ability to use standard office equipment.
  • Principle Duties and Responsibilities

    Patient-Facing Support

  • Act as the initial and ongoing point of contact for Williams Syndrome patients / families contacting the WS Program of Excellence for any reason. Provide all patient care coordination as needed.
  • Manage daily clinical schedules / patient appointments in Epic and all related patient communications via phone and / or via the MGB Patient Gateway.
  • Support patients in navigating insurance coverage needs and / or creating self-pay contracts.
  • Manage filing and record organization, including collating medical records and test results ahead of appointments.
  • Provide local travel resources (list of nearby hotels, etc.) to help facilitate families' making travel arrangements for onsite appointments.
  • Technology Related Responsibilities

  • Maintain dataset of patients seen.
  • Manage MGB WS website by working with MGB website team to update and improve information as needed.
  • Assist with projects as requested by the Program Directors.
  • Answer and triage Williams Syndrome mailbox inquiries.
  • Create content for Williams Program of Excellence clinic marketing materials in collaboration with marketing.
  • Events Related Responsibilities

  • Coordinate the annual WS conference (for public participation).
  • Draft and coordinate communication efforts including social media, website information, and other marketing communications as needed.
  • Organize annual events and other scheduled meetings, including email communications, materials, logistics, catering and technology set-up / break-down
  • Assist in agenda preparation, project scheduling, presentation development and handout coordination.
  • Coordinate incoming speaker requests, staffing, and travel as necessary for events.
  • Perform other duties or special projects that are appropriate to this level of position.
  • Administrative Support to Program Leadership

  • Assist with management of calendar, including coordination of scheduling for patient and other visitors and non-clinical Zoom platform management.
  • Effectively and independently interact with all levels of clinical and administrative management within the MGH and MGPO as well as across the MGB organization.
  • Additional Job Details (if applicable)

    Remote Type

    Hybrid

    Work Location

    1 Maguire Road

    Scheduled Weekly Hours

    30

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range

    $18.22 - $26.06 / Hourly

    Grade

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement :

    The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    Create a job alert for this search

    Administrative Assistant Ii • Lexington, MA, United States

    Related jobs
    Sr Administrative Assistant

    Sr Administrative Assistant

    Adobe • Waltham, Massachusetts, USA
    Full-time
    Changing the world through digital experiences is what Adobes all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experien...Show more
    Last updated: 27 days ago • Promoted
    Administrative Assistant II

    Administrative Assistant II

    Sentara Hospitals • Norfolk, Massachusetts, USA
    Full-time
    Sentara Norfolk General Hospital Administation is hiring a Full-time Day Shift Administrative Assistant II.Full-time Day Shift hours working Monday through Friday. Perform a variety of administrativ...Show more
    Last updated: 22 days ago • Promoted
    Sr Executive / Administrative Assistant (BH17946)

    Sr Executive / Administrative Assistant (BH17946)

    Connexion Systems and Engineering, Inc. • Burlington, MA, US
    Full-time
    Sr Executive / Administrative Assistant Primary responsibility will be to help ensure smooth coordination and management of all administrative activities for a highly dynamic office.This will include...Show more
    Last updated: 30+ days ago • Promoted
    Banker II

    Banker II

    BankTalent HQ • Maynard, MA, United States
    Full-time
    It is the responsibility of the Banker II to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusi...Show more
    Last updated: 30+ days ago • Promoted
    Administrative Assistant Elementary, Level II SY (2987)

    Administrative Assistant Elementary, Level II SY (2987)

    Natick Public Schools • Natick, Massachusetts, USA
    Full-time
    The Natick Public School sees an.Administrative Assistant - Elementary Level II SY.We invite you to explore a career with Natick Public Schools. The Natick Public Schools educate approximately 5300 ...Show more
    Last updated: 14 days ago • Promoted
    Transitional Assistance Administrative Assistant - location TBD

    Transitional Assistance Administrative Assistant - location TBD

    Guardian Angel Senior Services • MA, US
    Full-time
    Quick Apply
    The Transitional Assistance Admin will assist TA Coordinators in providing services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents...Show more
    Last updated: 30+ days ago
    Administrative Assistant

    Administrative Assistant

    The Salvation Army Eastern Territory • Lowell, MA, United States
    Full-time
    Generous paid time off every year that includes : vacation and sick time, holidays, and up to 3 personal days.Employer funded Pension Plan (company contributions begin after 1 year of employment).Co...Show more
    Last updated: 14 hours ago • Promoted • New!
    00396 Administrative Specialist III

    00396 Administrative Specialist III

    DHRM • Norfolk, Massachusetts, USA
    Full-time
    Norfolk State Universitys Political Science Department is looking for an Administrative and Office Specialistto provide administrative support and clerical services to the department chair faculty ...Show more
    Last updated: 3 days ago • Promoted
    Administrative Assistant II MGB Urology at NWH

    Administrative Assistant II MGB Urology at NWH

    Mass General Physicians Organization • Newton, MA, United States
    Full-time
    At the MGB Urology Clinic within Newton Wellesley Hospital : Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, gr...Show more
    Last updated: 21 days ago • Promoted
    Executive Assistant III

    Executive Assistant III

    ZoomInfo Technologies LLC • Waltham, MA, United States
    Full-time
    ZoomInfo is where careers accelerate.We move fast, think boldly, and empower you to do the best work of your life.You'll be surrounded by teammates who care deeply, challenge each other, and celebr...Show more
    Last updated: 19 days ago • Promoted
    Administrative Assistant

    Administrative Assistant

    Gastro Health • Framingham, MA, United States
    Full-time
    Gastro Health is seeking a Part-Time Administrative Assistant to join our team!.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and p...Show more
    Last updated: 25 days ago • Promoted
    Travel Medical Assistant (MA) in Foxboro, MA

    Travel Medical Assistant (MA) in Foxboro, MA

    AlliedTravelCareers • Foxboro, MA, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified Medical Assistant in Foxboro, Massachusetts, 02035!.With Aequor, you can enjoy the freedom to advance your career and travel the count...Show more
    Last updated: 30+ days ago • Promoted
    General Clerk III

    General Clerk III

    Bowhead / UIC Technical Services • Chelmsford, Massachusetts, US
    Full-time
    Overview GENERAL CLERK III (ICE-MA-2025-24085) : Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA).OPLA requires case ...Show more
    Last updated: 30+ days ago • Promoted
    Department Account Assistant

    Department Account Assistant

    Town of Lexington • Lexington, MA, United States
    Full-time
    The Town of Lexington is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. The Town values and celebrates the diversity of the community, recognizing t...Show more
    Last updated: 30+ days ago • Promoted
    Admixture Tech II

    Admixture Tech II

    Florida Cancer Specialists & Research Institute • Hudson, New Hampshire, USA
    Full-time
    At Florida Cancer Specialists & Research Institute we believe our people are our strength and we invest in addition to having a positive impact on the people and communities we serve associate...Show more
    Last updated: 9 days ago • Promoted
    Administrative Assistant II, Urology (Needham)

    Administrative Assistant II, Urology (Needham)

    Boston Staffing • Needham, MA, United States
    Full-time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.The Administrative Assistant II position will support the Needham Urology Department ...Show more
    Last updated: 4 days ago • Promoted
    Administrative Assistant I

    Administrative Assistant I

    ZOLL Resuscitation • Chelmsford, MA, United States
    Full-time
    At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwar...Show more
    Last updated: 8 days ago • Promoted
    Travel Physical Therapy Assistant - $1442 / Week

    Travel Physical Therapy Assistant - $1442 / Week

    Medpro Healthcare Staffing • Attleboro, MA, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Attleboro, MA. Shift : 5x8 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : ...Show more
    Last updated: 5 days ago • Promoted