Talent.com
Boston Campus Receptionist and Operations Assistant
Boston Campus Receptionist and Operations AssistantInsideHigherEd • Longmeadow, Massachusetts, United States
Boston Campus Receptionist and Operations Assistant

Boston Campus Receptionist and Operations Assistant

InsideHigherEd • Longmeadow, Massachusetts, United States
25 days ago
Job type
  • Full-time
Job description

Hours: Monday- Friday, 8:30am to 3:00pm

JOB SUMMARY:

The Boston Campus Receptionist and Operations Assistant is responsible for providing day-to-day administrative support to the Boston campus for Cambridge College. This position is critical to the smooth operation of the Boston site and has constant interaction with potential and current students, faculty and staff; alumni and donors and external guests.

ESSENTIAL JOB FUNCTIONS:

The Boston Campus Receptionist and Operations Assistant must possess excellent communication and office skills; be pleasantly engaging; be able to multitask; be team-oriented; and strive to resolve challenges when they arise. As a front-line representative of the Boston site, the Receptionist and Operations Assistant must possess knowledge of the departmental functions and be supportive of and passionately believe in the University's mission.


Receptionist

  • Operate and transfer calls on the Boston Campus main switchboard efficiently and professionally; take messages when needed.
  • Greet visitors in a friendly, welcoming, and professional manner.
  • Provide excellent customer service to students, faculty, and staff.
  • Respond to student inquiries and concerns empathetically, referring them to appropriate resources.
  • Manage and distribute incoming mail and deliveries.
  • Adhere to University policies and collaborate with departments across all locations.
  • Attend required training sessions.
  • Perform other duties as assigned.

Facilities

  • Monitor and report facility issues promptly to appropriate University staff.
  • Manage daily facilities operations, including Hood Park-related issues and office moves.
  • Communicate and coordinate operational changes due to Hood Park property management activities.
  • Manage the student, faculty, and staff parking program, including issuing and tracking IDs.
  • Coordinate with Campus Security and 911 as needed for emergencies.
  • Work closely with Hood Park property management and University departments.
  • Support approved supply ordering through WB Mason.
  • Respond to emergency situations and participate in emergency planning and notifications.
  • May require occasional off-hours presence to address emergencies or urgent facilities needs.

Projects

  • Provide logistical support for event scheduling, including managing security and cleaning vendors, and coordinating event setup and breakdown.
  • Support space rental programs and serve as the primary point of contact for service needs.
  • Provide administrative support for repair, construction, and campus improvement projects.
  • Assist with preparation and breakdown of Boston campus commencement ceremonies.
  • Other duties as assigned.
  • Minimum requirement Associates Degree or higher
  • Proficiency in Microsoft Office Suite
  • Well established written and verbal communication skills
  • Ability to establish and maintain effective working relationships with all members of the University community including students, faculty, staff, and administrators
  • Ability to adhere to University policies and procedures.
  • Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines.
  • All new employees must complete the FERPA, Anti-Harassment, and any other required online training within 15 days of employment.
  • General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals.
Create a job alert for this search

Boston Campus Receptionist and Operations Assistant • Longmeadow, Massachusetts, United States

Similar jobs

Virtual Assistant: $11 - $22/HR

Data Entry JobsHolyoke, MA
Full-time +1

Virtual Assistant – Remote | Full-Time / Part-Time.We are looking for a proactive and organized Virtual Assistant to support our team with day-to-day administrative tasks.This is a fully remote pos...Show more

 • Promoted

Academic Advisor

InsideHigherEdHolyoke, Massachusetts, United States
Full-time

About Holyoke Community College:.Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities.HCC ser...Show more

 • Promoted

Training on the job for Dental Assistant

Caring Health CenterSpringfield, MA, United States
Full-time

Training On The Job For Dental Assistant.Job Category: Patient Services Requisition Number: TRAIN001134.Dental Assistant Training and on the Job (DATLOJ).Barber Learning Institute at Caring Health ...Show more

 • Promoted

Speech Language Pathology Assistant Full-time 50 to 55 Per Hour

Boston Speech TherapyHolyoke, MA, United States
Full-time

Speech Language Pathologist Assistant (SLPA).Come work for a local woman-SLP-owned company based in Boston where we value YOUR work and make sure that caseloads are MANAGEABLE and that YOU have an ...Show more

 • Promoted

Stable Assistant- On Call

Mount Holyoke CollegeSouth Hadley, MA, United States
Full-time +1

Job no:R-0000003013 Position Title:Stable Assistant- On Call Faculty or Staff:Staff Full Time or Part Time:Part time In-Person, Hybrid, or Remote:In-Person Minimum Starting Rate of Pay:$21.Rate of ...Show more

 • Promoted

Medical Support Assistant (Advanced)

US Department of Veterans AffairsNorthampton, MA, United States
Full-time

Medical Support Assistant (Advanced).These positions serve as a Medical Support Assistant (Advanced) at VA Central Western Massachusetts Healthcare System.Position is responsible for a wide range o...Show more

 • Promoted

Float Clinic/Practice Assistant

Massachusetts General HospitalAmherst, MA, United States
Full-time

Per Diem Clinic/Practice Assistant.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advan...Show more

 • Promoted

Automotive Body Shop Receptionist

Mitchell Auto Body ShopSimsbury, CT, United States
Full-time

Founded in 1922, The Mitchell Auto Group has excelled by providing an opportunity for individuals to turn their work ethic and positive attitude into a career.Mitchell Auto Body, a Division of The ...Show more

 • Promoted

Front Desk Receptionist

ProKatchers LLCWindsor, CT, United States
Full-time

Receptionist / Front Desk Receptionist.Hight school diploma or equivalent.Software proficiency including Microsoft Office.Verbal and written communication skills.Interpersonal Effectiveness: Builds...Show more

 • Promoted

Clinic Assistant

Planned Parenthood of Southern New EnglandWest Hartford, CT, United States
Full-time

Job Opportunity: Clinic Assistant.Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care, is looking for a full time clinic a...Show more

 • Promoted

Travel Speech Language Pathology Assistant (SLPA) - $1,800 to $2,011 per week in Holyoke, MA

AlliedTravelCareersHolyoke, MA, US
Full-time

Speech Language Pathology Assistant.AlliedTravelCareers is working with Prime Time Healthcare to find a qualified SLPA in Holyoke, Massachusetts, 01040!.Now Hiring: Allied Healthcare Speech Therapi...Show more

 • Promoted

Medical Support Assistant (Advanced)

Department of Veterans AffairsNorthampton, MA, United States
Permanent

The AMSA positions are in multiple service lines at the VA Central Western Mass Healthcare System, located on multiple campuses.Most shifts are scheduled during the day but some shifts could be eve...Show more

 • Promoted

Assistant Manager

LESLIES POOLMART INCNewington, CT, United States
Full-time

DIVE IN TO A NEW CAREER WITH LESLIE'S.Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Pro...Show more

 • Promoted

Dental Assistant - Oral Surgery

Paradigm Oral HealthWindsor, CT, United States
Full-time

Peak Dental Implants & Oral Surgery is opening a brand-new, purpose-built oral surgery practice in Windsor, Connecticut, led by an established oral and maxillofacial surgeon.We are seeking an exper...Show more

 • Promoted

Speech Therapist

Powerback RehabilitationHolyoke, Massachusetts, US
Full-time +1

FULL-TIME SPEECH THERAPIST / $15,000 RETENTION BONUS!.FULL-TIME SPEECH THERAPISTS EARN UP TO $60/HR - ASK ABOUT OUR MOD COMP PROGRAM!.At Powerback, we're on a mission to improve lives.As the leader...Show more

 • Promoted

Speech Pathologist

Encompass Health Rehabilitation Hospital of Western MassachusettsHolyoke, MA, United States
Full-time +1

Speech Pathologist Career Opportunity.Are you searching for a career that aligns with your passion and brings fulfillment close to home? At Encompass Health, we greet you like an old friend, foster...Show more

 • Promoted

Float Clinic/Practice Assistant

North Shore Physicians GroupAmherst, MA, United States
Full-time

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit,...Show more

 • Promoted

Weekend Therapeutic Recreation Specialist

Complete Care, Inc.Hartford, Connecticut, United States
Full-time

A healthcare organization in Hartford is hiring a Therapeutic Recreation Assistant to lead activities and provide personal care to residents.The ideal candidate should have excellent communication ...Show more