Subrogation Claim Representative Trainee

Claim Rep Trainee, Subrogation

Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As a Claim Rep Trainee, Subrogation you will provide quality claim handling throughout the claim life cycle including maintaining full compliance with internal and external quality standards and state specific regulations.

As part of the hiring process, this position requires the completion of an online pre-employment assessment.

What Will You Do?

Complete virtual, classroom, and on-the-job training which includes the overall instruction, exposure, and preparation.

Completion of an internal training program is required to progress to next level position. The training may require travel.

Handles various aspects of a subrogation claim during the training period which may include completing investigations, evaluating recovery potential, identifying the cause of loss, identifying responsible parties and their carriers, obtaining necessary statements and developing theories of liability and determining claim resolution while adhering to Claim Best Practices and Special Account Communication instructions.

Achieve a positive result by maximizing subrogation potential, delivering consistent service quality and effective claim handling.

Effectively prioritize and manage a claim inventory, including diary management, and documenting plans of action.

Communicate and apprise all parties as needed. Provide new facts as they become available, their impact upon the liability analysis and settlement options.

Recognize the need to preserve evidence to verify the nature and extent of the loss.

Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Bachelor's Degree or Two years of professional and or customer service work experience.

Ability to be customer centric.

Excellent verbal and written communication skills with attention to detail ensuring data accuracy.

Ability to work in a high volume, fast paced environment managing multiple priorities and the ability to use analytical thinking to make decisions.

What Is a Must Have?

High School Diploma or GED.

One-year professional work experience OR Bachelor's Degree required.

What Is in It for You?

Health Insurance : Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.

Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.