Transportation - Dispatcher

Reports To

Lead Dispatcher

Work Year Days

226

Primary Purpose

Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips.

Qualifications

Education/Certification:
High school diploma or GED required
Some college preferred
Valid CDL with passenger, air brake, and safety endorsements (preferred)
20-hour TEA Safety certification class OR willingness to complete
First Aid and CPR certification class OR willingness to complete

Special Knowledge/Skills:

Able to pass annual DOT physical/drug testing

Good organizational and interpersonal skills

Strong communication skills

Must be able to work split shift

Must be available to work Saturdays for field trip dispatch

Flexible and open to change

Ability to work together as a team with a spirit of cooperation

Capable of responding in emergency situations
Ability to drive or monitor a school bus
Ability to pass annual and random DOT (Department of Transportation) physical/drug testing
Ability to physically perform a front and back door bus evacuation
Ability to physically perform CPR and First Aid techniques on the ground or floor
Ability to walk the equivalent of at least one mile daily

Ability to lift 30lbs and maneuver effectively in a school bus

Experience:
Minimum of 2 years of experience driving a school bus preferred

Major Responsibilities and Duties

Advise drivers on routes and schedule during route time or field trips.

Activate emergency call procedures.

Assign all substitute drivers and buses.

Keep a daily operation summary for the dispatch area.

Maintain log on all route-related incoming phone and radio calls.

Maintain radio contact in regard to route designations with route buses and relay pertinent information.

Provide drivers and staff directions regarding transportation of students in Frisco ISD.

Keep calm in a busy office environment and in the midst of emergency situations.

Drive or monitor a school bus when necessary.
Support field trip operations.

Other Duties as Assigned

Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.

Work Relationships

Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.

Working Conditions

Mental Demands/Physical Demands/Environmental Factors:
Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions.

Additional Considerations

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required

Disclosure Statements

The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.

Last review/revision date: 1/26/23