Talent.com
Collections Specialist ($20-$50 / hr)

Collections Specialist ($20-$50 / hr)

RIVO Holdings, LLCSan Diego, CA, US
30+ days ago
Job type
  • Full-time
Job description

Collections Specialist

At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values : Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team!

Proud to be named a 9-time San Diego Top Workplace (and counting)! Check out our most recent award article by clicking HERE!

Company Benefits

  • Optimal Work-Life Balance : Benefit from a schedule with no evening or weekend work enjoy your weekends for relaxation and personal time
  • Childcare & Family Support : Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
  • Stay Fit for Free : Join our FREE weekly group workouts and keep your health and energy levels at their peak
  • Company Events & Social Hours : Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
  • Padres Tickets : Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
  • Daily Perks : Savor FREE coffee, energy drinks, and snacks fueling your productivity and satisfaction!
  • Parking & Commute Made Easy : Say goodbye to commuting hassles and high gas prices enjoy a company-paid parking or MTS pass
  • Dedication Incentives : Opportunity to earn more money with our perfect attendance incentive your dedication and reliability deserve recognition
  • Generous Time Off : Recharge and live your best life with company paid holidays and PTO each year
  • Comprehensive Health Coverage : Benefit from medical, dental, and vision plans with a 70 / 30 cost sharebecause your well-being is our priority
  • Secure Your Future : Take advantage of our 401(k) plan with employer matching to invest in your future with confidence

Job Description

We are seeking motivated, competitive, and experienced collector candidates to join our growing Collections team where you will play a critical role in negotiating payment from customers who have fallen delinquent (past due) on their personal loan accounts.

As a collections agent at RIVO you will benefit from new accounts daily as well as an uncapped and lucrative bonus structure with unlimited earning potential! The more you collect and recover from customer accounts, the more you earn APPLY TODAY! Why Apply?

  • Uncapped monthly Bonus potential (top collectors earning $5k+ each month)!
  • Hands-on training program geared to set you up for success!
  • Additional spiffs based on performance!
  • What You'll Do :

  • Negotiate timely payment from customers by engaging in respectful and persuasive communication via phone, voicemail, email, and text in a call center environment new collections accounts provided daily!
  • Meet and exceed individual collections quotas through effective negotiation techniques, objection handling, and follow-up strategies.
  • Adhere to daily and monthly production KPIs and collections performance metrics, including minimum collection quotas, call volume, on-call time etc.
  • Utilize strong communication, effective negotiation techniques, persistence, and persuasion skills to drive customer payments with resilience and professionalism.
  • Educate customers on the long-term benefits of resolving their collections account balance for future use of our lending products, services, and competitive advantages that will help them with their long-term financial goals.
  • Maintain a professional demeanor, adhere to company processes, and ensure accuracy in data entry and record-keeping.
  • Perform other duties and responsibilities as assigned.
  • Qualifications

    What We Look For : We are looking for hard working and coachable candidates who have a positive mindset and are eager to learn our unique Collections tactics and processes! If you are money motivated, have strong negotiation and communication skills with an intrinsic drive to meet collections quotas and grow your pay - apply today!

  • High school diploma, GED, or equivalent experience required.
  • Prior collections experience in a quota driven position within a call center environment is strongly preferred.
  • Prior work experience as a collector, collections agent, collections specialist, debt recovery specialist, debt collector, debt collections agent, debt consolidation, asset recovery specialist, asset recovery agent, accounts receivable, accounts receivable specialist, billing specialist, etc. is strongly preferred.
  • Collecting on unsecured collections accounts strongly preferred.
  • A positive attitude, resilience, and ability to handle rejection gracefully.
  • Results-oriented and target-driven mindset with a willingness to go the extra mile to achieve collections quotas.
  • Excellent negotiation skills and strong comfortability with persistence.
  • Adaptability to evolving negotiation techniques, strategies, and product offerings.
  • Exhibits a can-do attitude, is coachable, and motivated to achieve collections quotas.
  • Extremely reliable and dependable.
  • Strong ability to remain professional in escalated customer situations.
  • Fluency in Spanish a strong plus!
  • Additional Information

    We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $20.00 per hour.

    RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older), and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.

    Create a job alert for this search

    Collection Specialist • San Diego, CA, US

    Related jobs
    • Promoted
    Regional Collections Associate

    Regional Collections Associate

    VirtualVocationsEscondido, California, United States
    Full-time
    A company is looking for a Regional Collector Associate, responsible for managing collection activities for assigned accounts. Key Responsibilities Contact customers to solicit payments, negotiate...Show moreLast updated: 1 day ago
    • Promoted
    Collections - Earn Up to $37 / hr

    Collections - Earn Up to $37 / hr

    TradeJobsWorkforce92160 San Diego, CA, US
    Full-time
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...Show moreLast updated: 30+ days ago
    • Promoted
    Collections Representative

    Collections Representative

    VirtualVocationsEscondido, California, United States
    Full-time
    A company is looking for a Collections Representative to handle customer accounts and provide solutions remotely.Key Responsibilities : Handle inbound calls from customers and process payments on ...Show moreLast updated: 30+ days ago
    • Promoted
    Finance Specialist

    Finance Specialist

    VirtualVocationsChula Vista, California, United States
    Full-time
    A company is looking for a Finance Specialist for their Collections team.Key Responsibilities Coordinate billing Assist with collections and payment posting Support payroll and other financial ...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Collections Representative

    Remote Collections Representative

    VirtualVocationsChula Vista, California, United States
    Remote
    Full-time
    A company is looking for a Remote Collections Representative.Key Responsibilities Make outbound calls and accept incoming calls regarding past due accounts Secure payments on accounts that are p...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Collections Specialist

    Healthcare Collections Specialist

    VirtualVocationsEl Cajon, California, United States
    Full-time
    A company is looking for a Healthcare Customer Service Collections - Self-Pay.Key Responsibilities Handle inbound calls to arrange debt repayment based on patient financial situations Understand...Show moreLast updated: 30+ days ago
    • Promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitTecate, CA, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 9 days ago
    • Promoted
    Satellite Collections Assistant

    Satellite Collections Assistant

    VirtualVocationsEl Cajon, California, United States
    Full-time
    A company is looking for a Satellite Collections Assistant I to manage satellite data collections and support workflow development. Key Responsibilities Manage collections requests from internal a...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Senior Collections Specialist

    Senior Collections Specialist

    VirtualVocationsChula Vista, California, United States
    Full-time
    A company is looking for a Senior Collections Specialist who is motivated to learn and deliver outstanding results.Key Responsibilities Manage a portfolio of client accounts to ensure timely coll...Show moreLast updated: 8 hours ago
    • Promoted
    Collections Specialist

    Collections Specialist

    VirtualVocationsChula Vista, California, United States
    Full-time
    A company is looking for a Collections Specialist responsible for collection functions in the Central Business Office.Key Responsibilities Monitor collection and vendor activity for accuracy in p...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    First Party Collections Specialist

    First Party Collections Specialist

    VirtualVocationsChula Vista, California, United States
    Full-time
    A company is looking for a First Party Collections - Project professional.Key Responsibilities Assist with final stages of project and post production testing Handle inbound calls from customers...Show moreLast updated: 8 hours ago
    • Promoted
    Collection Subrogation Specialist

    Collection Subrogation Specialist

    VirtualVocationsEl Cajon, California, United States
    Full-time
    A company is looking for a UM Subrogation Specialist to manage collections and coordinate dispute resolutions.Key Responsibilities : Communicate with businesses to collect outstanding balances and...Show moreLast updated: 30+ days ago
    • Promoted
    Collections

    Collections

    TradeJobsWorkforce92115 San Diego, CA, US
    Full-time
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Asset Resolution Specialist

    Senior Asset Resolution Specialist

    VirtualVocationsEl Cajon, California, United States
    Full-time
    A company is looking for a Senior Asset Resolution Specialist to manage non-performing loan portfolios and support borrower relationships. Key Responsibilities Monitor and manage a portfolio of no...Show moreLast updated: 12 hours ago
    • Promoted
    Collections Specialist - Remote

    Collections Specialist - Remote

    TradeJobsWorkForce92182 San Diego, CA, US
    Remote
    Full-time
    Collections Specialist Remote Job Duties : • Meet the defined productivity metric of a minimum of 30 daily claim touch...Show moreLast updated: 30+ days ago
    • Promoted
    Clinical Psychologist (PsyD & PhD) - Hybrid Role - Santa Ysabel, CA

    Clinical Psychologist (PsyD & PhD) - Hybrid Role - Santa Ysabel, CA

    LifeStance HealthSanta Ysabel, CA, US
    Full-time
    We are actively looking to hire talented Psychologists in the Poway area, who are passionate about patient care and committed to clinical excellence. Competitive Compensation : $140,000 - $152,000.Te...Show moreLast updated: 24 days ago
    • Promoted
    Senior Collections Associate

    Senior Collections Associate

    HD SupplySan Diego, CA, US
    Full-time +1
    Accounts Receivable Specialist.Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts re...Show moreLast updated: 19 days ago
    • Promoted
    Full Time Collections Specialist

    Full Time Collections Specialist

    Mission HealthcareSan Diego, CA, US
    Full-time
    Full Time Collections Specialist.Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical missionto take care of o...Show moreLast updated: 30+ days ago