Member Support Advocate

A company is looking for a Member Sales Support Representative to assist Health Plan Members remotely.

Key Responsibilities

Handle inbound, outbound, and chat interactions with members and providers

Assist members and providers with healthcare benefits and options using web systems

Ensure high levels of member satisfaction by resolving issues and maintaining a positive approach

Required Qualifications

Minimum 1 year of experience in a call center, customer service, or sales environment

Minimum 1 year of healthcare-related experience

Proficiency in Microsoft Office and navigating various software and systems

High school diploma or equivalent