ABOUT CAMPBELL COUNTY HEALTH
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.
To be responsive to our employee’s needs we offer :
- Generous PTO accrual (increases with tenure)
- Paid sick leave days
- Medical / Dental / Vision
- Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
- 403(b) with employer match
- Early Childhood Center, discounted on-site childcare
- And more! Click here to learn more about our full benefits package
JOB SUMMARY
Working under the supervision of the Clinic Director, the Clinical Supervisor assesses, plans, implements, evaluates and collaborates with other departments to ensure excellence in patient and family care reflective of Campbell County Health (CCH) and Campbell County Medical Group’s (CCMG) mission, vision and values. This position provides clinical oversight, planning, assigning, and management of the work of professional and non-professional nursing, physician, and advanced clinical providers in the clinics for which they are responsible. Required to participate in interviewing and hiring clinical staff and directly responsible for orienting and training clinical personnel. The Clinical Supervisor will integrate clinic goals for improvement across the care continuum. The Clinical Supervisor is responsible for daily charge reconciliation for responsible clinics (in conjunction with the Operational Supervisor). The Clinical Supervisor will actively collaborate with the Clinical Clinic Director and Operational Clinic Director, including preparation of monthly and bi-weekly statistical analyses of key clinic functions.
ESSENTIAL FUNCTIONS
Exhibits a thorough understanding of Ambulatory Clinic function and provides daily oversight and management of staff performance and expectations to facilitate cohesive clinic operationEnsures superior ongoing patient satisfaction and customer serviceConducts management responsibilities in a positive, professional mannerExercises excellent interpersonal relationship skills in the management and coordination of clinical staffExercises effective problem solving skillsDemonstrates efficient time management and prioritization skillsEnsures staff accountability in implementing the nursing process (assessment, implementation and updating plan of care, performing interventions, providing patient and family education, and evaluation of outcomes)Delegate tasks to staff and supervise follow-upIs proficient in all electronic health records applicationsIs proficient in Microsoft Office prepare reports and summaries as neededEnsure that all paperwork and documentation is accurate and timelyParticipates in the interviewing, hiring, and onboarding of clinical staff, and performance evaluations of clinical staff in conjunction with the Clinic DirectorsResponsible for planning and assists with implementation of departmental training including orientation, competency assessment, mentoring, coaching and evaluation (with Director’s input)Ensures staff are appropriately trained in current services and procedures for competency in best practiceAssists in the development of department budget and maintains fiscal complianceEvaluates, implements, and coordinates the training for new procedures and equipmentReviews, adjusts and plans daily staffing levels to ensure safe and cost-effective patient care. Completes clinical staff schedule to ensure appropriate coverage, including providing coverage for unexpected absences.Communicates with Front Desk Supervisor (when applicable) to facilitate excellent patient flow and provide cohesive serviceEnsures adequate stock of medical supplies by monitoring par levels and timely ordering processPerforms daily charge reconciliation for all responsible clinicsResponsible for agenda and holding meetings with all staff on a monthly basis in collaboration with Clinic DirectorsServes as liaison between clinical staff and clinic DirectorsMaintains confidentiality of all personnel and patient care and relations informationEnsure that all staff represent CCH and CCMG in a professional mannerActively participates in Strategic Planning for the department and organizationCollaborates in development and achievement of departmental goals and objectivesActively participates in Customer / Guest Relations and Mandatory Education programsParticipates in the development of departmental policies and assures staff compliance with Hospital, Ambulatory Clinic and departmental standards of practiceAssists with development and implementation of departmental strategic plan when applicable as assignedMay be required to manage in other clinic environments according to distribution of staff and patient loadsEnforces and models CCH & CCMG mission, vision and valuesMust be free from governmental sanctions involving health care and / or financial practicesComplies with the hospital’s Corporate Compliance Program including, but not limited to the Code of Conduct, laws and regulations, and hospital policies and proceduresPerforms other duties as assigned
JOB QUALIFICATIONS
EducationGraduate of an accredited school of nursing with current Wyoming licensure or Bachelor’s degree in Business Administration or related field, or 3-5 years of work related experience.Must have current American Heart Association Healthcare Provider CPR or American Red Cross Professional Rescuer CPR within 60 days of employment.Experience
Experience in ambulatory clinic preferred. Fluent Microsoft Office (Word, Excel, etc.) skills preferred.
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