Per Diem Associate Patient Care Coordinator (MUKWONAGO)

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optum

, in strategic partnership with ProHealth Care.ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind

Caring. Connecting. Growing together

This position is a Per Diem Associate Patient Care Coordinator . Supports patient care delivery in the Emergency department, Clinic and possibly Switchboard. Employees are required to work 2 shifts per pay period. Our office is located at 240 Maple Ave., Mukwonago, WI.

We offer 6-8 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities :

Greets visitors and patients in person

Communicates by telephone or video conferencing, upholding excellent customer service

Handles confidential information appropriately by protecting and disclosing information to only those authorized

Prioritizes by assessing and analyzing information to identify immediate emergency needs

Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians

Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible

Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed

Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily

Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed

Provides wayfinding instructions and assists with hospital information as requested

Coordinates patient admission needs, bed assignments, and tracking boards where applicable

Meets or exceeds audit accurac