Primary Care

Clinical Assistant

Working under direction of the provider the Clinical Assistant provides general support and functions for the Medical Assistant and practice. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. Effective problem-solving and prioritization skills. Must possess excellent interpersonal skills and process information in a confidential manner. Must be able to communicate clearly and effectively with patients, doctors, and other staff. Ability to maintain patient confidentiality. Ability to work independently and function as an integral team member with other healthcare professionals. Ability to input and retrieve data from the organization's computerized systems. Must have excellent verbal and communication skills. Ability to maintain positive customer service. Ability to establish effective working relations with physicians office staff and employees in a team environment. Must maintain the highest level of confidentiality. Work that produces high levels of mental / visual fatigue e.g. interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves considerable standing or walking regular lifting of lightweight objects (i.e. 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed and some fatiguing physical motions are required. Prepares patient for visit including histories, vital signs, and routine testing of hearing, vision, or point of care testing. Inputs data from patient questionnaires. Sets up room for procedures. Acts as a chaperone for providers. Prepares instruments for reprocessing. Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place. Accurately documents required information in patient charts. Schedules outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc. Coordinates admissions and referrals, etc. Cleans exam rooms and stocks exam rooms with supplies as needed. Conducts day to day inventory of supplies and reports items to be ordered. Assists patients with check in check out. Assists in the scheduling of appointments in EMR system as required. Answers phone and directs calls where appropriate. Confirms upcoming patient appointments. Assists in completion of misc. patient forms (Worker Compensation, FMLA, Disability, etc.). Attends staff educational or other meetings as required. Performs other related duties as assigned by medical assistant, nurses, practice manager, or providers within his / her scope.