Data Analyst Senior

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].



Job Profile

Position Overview

As a Data Analyst Senior withing PNC's Shared Services Enterprise Architecture organization, you will be based in Pittsburgh, PA or Cleveland, OH.

• Be the point person and subject matter expert on a class of lending, account, and customer data attributes
• Develop Source To Target mappings in partnership with Business experts
• Provide TCOE with test criteria as need
• Mining data from primary and secondary sources, then reorganizing said data in a format that can be easily read by either human or machine.
• Collaborating with programmers, engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance.
• Creating appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.
• Provide support of scrum master for planning work and helping to manage stories and workflow as needed

Data Analyst Skills
• Technical skills include knowledge of database languages such as SQL, R, or Python; spreadsheet tools such as Microsoft Excel or Google Sheets; and data visualization software such as Tableau.
• Mathematical and statistical skills are also valuable to help gather, measure, organize, and analyze data
• Leadership skills prepare a data analyst to complete decision-making and problem-solving tasks.

• Lead discussions with stakeholders to communicate the value of the data attributes, or mixture makeup of those data attributes so as to convey the value of the attributes/data

• Experience with agile sprint planning, delivery planning, Version 1 and or JIRA a plus

Job Description

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards.
• Advises end-users on data manipulation, end-user support systems and statistical analysis.
• Selects new information sources and acquires stock. Catalogs and indexes new materials.
• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses.
• Researches customers needs, conducts awareness and promotional sessions for potential customers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Application Design, Architecture – Knowledge of application design activities, tools and techniques; ability to utilize these to convert business requirements and logical models into a technical application design.

Business Intelligence – Knowledge of and ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.

Data Architecture – Knowledge and ability to create models and standards to govern which data is collected, and how it is stored, arranged, integrated, and put to use in data systems and in organizations.

Data Mining – Knowledge of tools, techniques and practices in data mining technologies used to acquire essential business information.

Emerging Technologies – Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.

Informatics/Information Sciences – Knowledge of and the ability to gather, communicate and store useful information within and across organizations in order to enhance employee knowledge and improve organizational performance.

Information Management – Knowledge of an organization's existing and planned Information Architecture and Information Management (IM) methodology; ability to collect and manage information from different sources, and distribute this information to enhance operational efficiency.

IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.

Modeling: Data, Process, Events, Objects – Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.

Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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