Data Scientist Principal

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Principal Data Scientist , you will leverage technical expertise and industry experience to influence the application, scalability, and enablement of artificial intelligence / machine learning (AI / ML) across USAA's enterprise, including key bank operations such as call center optimization, complaints program analytics, and digital servicing enhancements . This includes driving intelligent automation and personalization through next best action recommendations and predictive servicing strategies. You will identify novel opportunities for advanced analytics solutions, effectively communicate with business leaders, product teams, and other key stakeholders, and guide end-to-end solution development, IT implementation, and business adoption. You will provide strategic guidance to executive leadership by seeking, vetting, proposing, and enabling "best in class" tools and technologies. Additionally, you will collaborate with IT Architecture and leadership to ensure data and analytics tools align with USAA's strategic vision and operational priorities.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL.

Relocation assistance is available for this position. What you'll do :

• Identifies, researches, and defines large-scale, cross-functional AI / ML use cases in collaboration with business leaders, executive peers, and strategic partners. Guides end-to-end efforts to develop scalable, efficient, highly-performant, automated AI / ML solutions.
• Applies deep expertise to amplify the impact of modeling techniques on emerging business initiatives. Collaborates with IT architects to design, implement, monitor, and scale cutting-edge AI / ML solutions that translate prototypes into novel products, services, and features.
• Ensures that AI / ML solutions are built using industry best practices, and sound methodology. Works with model risk partners to promote a culture of regulatory compliance.
• Designs large, complex information assets that enable applied analytics. Collaborates with engineering, data, and information architects to establish and maintain well-governed, documented, and controlled datasets from internal and external, structured, and unstructured sources.
• Seeks opportunities to simplify, modernize, and standardize the model development lifecycle. Provides expert technical advice and guidance by vetting vendor acquisitions.
• Actively raises the bar on talent and recruitment by leading or participating in communities of practice, talent development initiatives, and technical interview panels.
• Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data literacy and informs business priorities.
• Provides technical oversight for building and maintaining a robust library of reusable, production-quality algorithms and supporting code.
• Develops and maintains academic and industry relationships for research purposes. Represents USAA in key internal / external technology and advanced analytics conferences.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have :

What sets you apart :

Compensation range : The salary range for this position is : $217,520 - $415,760 .

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.