Talent.com
Area Supervisor

Area Supervisor

Ross StoresLaredo, TX, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions :

  • Maintaining Safe & Secure Environments : Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service : Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand : Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal.
  • General Merchandising : Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed.
  • Loss Prevention : Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations : Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time. Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms : Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager : Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager.
  • Competencies : Manages Work Processes, Business Acumen, Plans, Aligns & Prioritizes, Builds Talent, Collaborates, Leading by Example, Communicates Effectively, Ensures Accountability & Execution

    Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / ADA : Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

    Supervisory Responsibilities : Retail Associates Stockroom Leads (where applicable)

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Area Supervisor • Laredo, TX, US

    Related jobs
    • Promoted
    Hourly Supervisor & Training

    Hourly Supervisor & Training

    WalmartLaredo, TX, US
    Full-time +1
    Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates in your area will ...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Manager

    Sales Manager

    ConfidencialNuevo Laredo, Tamaulipas, Mexico
    Estamos en búsqueda de un Sales Manager con alto enfoque comercial, capaz de generar nuevo negocio mediante una prospección activa y estratégica de clientes en industrias clave.Prospectar y desarro...Show moreLast updated: 14 days ago
    • Promoted
    Bilingual Market Area Manager - Laredo, TX

    Bilingual Market Area Manager - Laredo, TX

    Credit AcceptanceLaredo, TX, US
    Full-time
    Outside Sales- Market Area Manager | Dealer Relationships.Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-c...Show moreLast updated: 12 days ago
    • Promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail)Laredo, TX, US
    Full-time
    Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...Show moreLast updated: 30+ days ago
    • Promoted
    Oil Terminal Operator

    Oil Terminal Operator

    Nesco ResourceEncinal, TX, US
    Full-time
    Nesco Resource works with a nationwide Oil and Gas company whose headquarters are in San Antonio.They are hiring an Oil Terminal Operator. Must live within one hour drive of Fowlerton, TX (NO Except...Show moreLast updated: 30+ days ago
    • Promoted
    Area Sales Manager

    Area Sales Manager

    Westlake Financial ServicesLaredo, TX, US
    Full-time
    Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America. Western Funding is a fast gr...Show moreLast updated: 30+ days ago
    • Promoted
    Explosive Ordnance Disposal Technician

    Explosive Ordnance Disposal Technician

    NavyEl Cenizo, TX, United States
    Full-time
    ABOUT Explosive Ordnance Disposal (EOD) Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry.They are on call to res...Show moreLast updated: 5 days ago
    • Promoted
    Toolpusher

    Toolpusher

    Lewis Energy GroupEncinal, TX, US
    Full-time
    Lewis Energy Group is a vertically integrated E&P Company.We are one of the top national gas producers in South Texas and in the nation. We operate in South Texas and have international operations.W...Show moreLast updated: 30+ days ago
    • Promoted
    Superintendent

    Superintendent

    Modine Manufacturing CompanyNuevo Laredo, Tamaulipas, Mexico
    At Modine, we are engineering a cleaner, healthier world.Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and c...Show moreLast updated: 30+ days ago
    Area Supervisor

    Area Supervisor

    Ross Dress For LessLaredo, Texas, United States
    Full-time
    Quick Apply
    At Ross and dd’s, inclusion is a way of life.We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive cul...Show moreLast updated: 30+ days ago
    • Promoted
    Equipment Operator II

    Equipment Operator II

    Lewis Energy GroupEncinal, TX, US
    Full-time
    Equipment Operator II - Workover.At Lewis Energy Group, we are a vertically integrated exploration and production (E&P) company and a leading natural gas producer in South Texas and across the nati...Show moreLast updated: 5 days ago
    • Promoted
    Supplier Quality Engineer

    Supplier Quality Engineer

    EmersonNuevo Laredo, Tamaulipas, Mexico
    Supplier Quality Engineer at Emerson.Lead improvements in global area supply chain performance in support of business needs. areas of improvement include on-time delivery, quality, cost initiatives...Show moreLast updated: 30+ days ago
    • Promoted
    Category Purchasing

    Category Purchasing

    Kongsberg AutomotiveNuevo Laredo, Tamaulipas, Mexico
    Category buyer achieves cost reductions in line with budget targets, while maintaining / improving product quality and supplier service levels. Map future needs and leverage KA spend to maximize bene...Show moreLast updated: 18 days ago
    • Promoted
    Security Shift Supervisor - Unarmed

    Security Shift Supervisor - Unarmed

    Allied UniversalLaredo, TX, United States
    Full-time
    Security Shift Supervisor - Unarmed.Friday, Monday, Saturday, Sunday, Thursday.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provid...Show moreLast updated: 30+ days ago
    • Promoted
    Finish Line Macy's Store Management - Mall del Norte, Laredo, TX

    Finish Line Macy's Store Management - Mall del Norte, Laredo, TX

    Finish LineLaredo, TX, US
    Permanent
    Assistant Store Manager And Supervisor.At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovatio...Show moreLast updated: 30+ days ago
    • Promoted
    Job Driller

    Job Driller

    Lewis Energy GroupEncinal, TX, US
    Full-time
    Lewis Energy Group is a vertically integrated E&P Company.We are one of the top national gas producers in South Texas and in the nation. We operate in South Texas and have international operations.W...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisión de Trenes / Asst, Trainmaster MX

    Supervisión de Trenes / Asst, Trainmaster MX

    CPKCNuevo Laredo, Tamaulipas, Mexico
    This position oversees train operations and is responsible for the safe and efficient movement of all trains within an assigned territory or terminal. It oversees assignment of resources and the man...Show moreLast updated: 30+ days ago
    • Promoted
    Facilities Support Specialist I

    Facilities Support Specialist I

    Lewis Energy GroupEncinal, TX, US
    Full-time
    Lewis Energy Group is a vertically integrated E&P Company.We are one of the top national gas producers in South Texas and in the nation. We operate in South Texas and have international operations.W...Show moreLast updated: 30+ days ago