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Healthcare Security Shift Supervisor(CG4020)
Healthcare Security Shift Supervisor(CG4020)PalAmerican • Colorado Springs, CO, US
Healthcare Security Shift Supervisor(CG4020)

Healthcare Security Shift Supervisor(CG4020)

PalAmerican • Colorado Springs, CO, US
1 day ago
Job type
  • Full-time
Job description

Healthcare Security Shift Supervisor

The Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Lead will act as a liaison between Program Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Supervisory Responsibilities :

  • Oversees the shift workflow of the department.
  • Handles discipline of employees in accordance with company policy.
  • Keep accurate logs throughout your scheduled shift.
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting.

Duties / Responsibilities :

  • Must be able to read and understand all operating procedures and instructions.
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently.
  • Work in various environments such as cold weather, rain / snow or heat.
  • Maintain the security and safety of the hospital community.
  • Patrol the facility, ensuring the continual safety and security of all hospital staff, patients and visitors.
  • Maintain a physical presence within the hospital facility, serving as a visible deterrent to illegal activity.
  • Positively contribute to the overall patient experience by providing superior customer care.
  • Provide an empathetic approach to managing patient and / or visitor aggression.
  • Write detailed and accurate reports outlining any incidents that occur on the property.
  • Respond to emergency situations that require security assistance.
  • Performs other duties as assigned.
  • Required Skills / Abilities :

  • Effective verbal and written communication skills.
  • Effective interpersonal and customer service skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Education and Experience :

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • At least two years related experience required.
  • Physical Requirements :

  • Occasionally lift or carry up to 40 pounds.
  • Climb stairs, ramps, or ladders occasionally during shift.
  • Stand or walk on various surfaces for long periods of time.
  • Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Referral program
  • Location : Colorado Springs, CO, 80905

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