Member Service Representative
Blue Grass Energy Cooperative CorporationNicholasville, KY, US30+ days ago
Job type
- Full-time
Job descriptionAnswers incoming calls in a professional and timely manner ensuring that calls are properly completed. Processes member payments in office, night deposit box and by phone. Performs daily cash register balancing Receives member requests, processes paperwork and / or directs to correct department and / or employee. security light connects, disconnects and repairs routine connects / disconnects outages meter changes right-of-way / maintenance requests customer complaints capital credits Reviews open service order report and takes appropriate action. Assists members with questions concerning their account(s). verification of information address, social security number, telephone number, etc. contract payments and payment arrangements bill adjustments refer to appropriate agencies for assistance with payments and processing those vouchers and / or payments Receives member requests for new service. collect membership fees and deposits process membership applications provide new membership packets Maintains up-to-date knowledge of services and products (levelized billing, auto pay, pre-pay, e-billing, internet passwords, landlord agreements and extended payment plans) provided by the Cooperative and provides information to members as requested. Keeps up-to-date on procedures and PSC Rules & Regulations. Provides support and keeps up-to-date on member services programs. Maintains knowledge of marketing programs and assists members with purchases of non-utility products. Provides support to the departments of staking and operations. Ensures that bank deposits and mail is delivered daily as requested. Acts as supervisor in the absence of the office supervisor as requested. Follows BGEnergy Safety Manual as well as BGEnergy policies and procedures. Education : High school diploma or general education degree (GED) Work Experience : Six (6) months on the job training
Job Description
Job Description
OBJECTIVES
- To provide courteous, prompt and accurate customer service to the members of the Cooperative, reflecting a professional image and promoting good will between the members, the general public and the Cooperative.
- Cooperates with other employees and departments to accomplish the goals of the Cooperative.
RESPONSIBILITIES
new service
bill payments & fees
collect line extension payments
DISCLAIMER
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
POSITION SPECIFICATIONS
KNOWLEDGE SKILLS & ABILITIES
Must be able to carry out activities, which require a high degree of accuracy and attention to detail. Must be able to organize work to meet deadlines. Working knowledge of computers. Excellent problem solving, communication, and interpersonal skills. Ability to work independently and be resourceful. Ability to operate business machines. Ability to learn use of SEDC computer software. Ability to apply PSC regulations and Cooperative Policy and Procedures to effectively carry out job duties.
PHYSICAL REQUIREMENTS
Required to pass a physical examination when employed. Must have sufficient health to perform the essential functions, duties, and responsibilities of the job.
WORKING CONDITIONS
Office Environment
Extensive Sitting
Lifting up to ten (10) pounds
Equal Opportunity Employer
Job Posted by ApplicantPro
Create a job alert for this search
Member Service Representative • Nicholasville, KY, US
Related jobs
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 25 days ago
Pay Rates Starting between : $11.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show moreLast updated: 2 hours ago
Employee is used mainly to prepare and serve food, run the register, open and close the store on a periodic basis, maintain store cleanliness, provide customer service, oversee crew members and lea...Show moreLast updated: 2 hours ago
Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units.
Today we are the largest Pizza Hut franchisee...Show moreLast updated: 30+ days ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support?.Do you have a reputation for consistently prioritizing customer satisfaction?.If so, we are lo...Show moreLast updated: 30+ days ago
Join Our Team as a Member Services Coordinator!.Are you ready to embark on a rewarding career journey with AMR Management Services? We're on the hunt for a dynamic and enthusiastic.Lexington, Kentu...Show moreLast updated: 3 days ago
Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey.
Sign up now and start turning your voice into...Show moreLast updated: 1 day ago
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
Are you looking for a new opportunity? Do you love Coney’s & Way’s? Then why not love your job too? Whether you are looking for a Part-Time position while you are in school or a Full-Time Career, S...Show moreLast updated: 30+ days ago
Earn at least $2210 driving with Uber when you complete your first 195 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago Earn at least $2210 driving with Uber when you complete your first 195 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago 
Customer Service Representative – Healthcare .Customer Service Representative - Healthcare.Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.Customer Service...Show moreLast updated: 22 days ago
Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.
Thrive in a safe and supportive work...Show moreLast updated: 30+ days ago
To provide courteous, prompt and accurate customer service to the members of the Cooperative, reflecting a professional image and promoting good will between the members, the general public and the...Show moreLast updated: 30+ days ago At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 25 days ago Pay Rates Starting between : $11.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show moreLast updated: 2 hours ago 
Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery.
You will use your knowledge of th...Show moreLast updated: 30+ days ago
At Fazoli's we have flexible work schedules, work today & get paid today, payroll option, "tip-sharing" and WOW Health Benefits.
Its a simple concept in a complex world.Whether were assisting a Gues...Show moreLast updated: 2 days ago Customer Service Representative – Healthcare .Customer Service Representative - Healthcare.Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.Customer Service...Show moreLast updated: 30+ days ago 
We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...Show moreLast updated: 28 days ago
- Promoted
Licensed Marriage & Family Therapist (LMFT)
LifeStance HealthHarrodsburg, KY, USFull-time
- Promoted
- New!
Wendy's Team Member
Pilot CompanyGeorgetown, KY, United StatesFull-time +1
- Promoted
- New!
Team Lead
Penn Station East Coast SubsWaddy, KY, United StatesFull-time
Team Member
Pizza HutNicholasville, KY, USFull-time
Customer Service & Marketing Team Member
Infinite ConnectionsLexington, KY, USFull-time
Quick Apply
- Promoted
Member Services Coordinator
AMR Management ServicesLexington, KY, United StatesFull-time
- Promoted
Share Your Opinions. Earn Rewards.
Opinion EdgeLawrenceburg, KY, United StatesFull-time
- Promoted
Customer Service Representative - 50k-60k / Year - Work From Home
Spade Recruiting USAPerryville, KentuckyRemote
Full-time
Quick Apply
Team Member
Skyline ChiliGeorgetown, KY, USFull-time +1
- Promoted
- New!
Flexible $ : Earn At Least $2210 For Your First 195 Trips, Guaranteed.
UberWillisburg, KY, United StatesFull-time +1
- Promoted
- New!
Choose your schedule - Earn At Least $2210 For Your First 195 Trips, Guaranteed.
UberMackville, KY, United StatesFull-time +1
- Promoted
Customer Service Representative - Healthcare - New Hire Bonus!
MaximusWinchester, KY, United StatesFull-time
Service Team
Panda Restaurant GroupLexington, KY, USFull-time
Member Service Representative
Blue Grass Energy Cooperative CorporationNicholasville, KY, USAFull-time
Quick Apply
- Promoted
Licensed Mental Health Therapist (LPCC / LCSW / LMFT)
LifeStance HealthWillisburg, KY, USFull-time
- Promoted
- New!
Cashier
Pilot CompanyWaddy, KY, United StatesFull-time +1
- Promoted
Shopper Team Member
AmazonFrankfort, KYFull-time
- Promoted
Restaurant Team Member
Fazoli'sFrankfort, KY, United StatesPart-time
- Promoted
Customer Service Representative – Healthcare
MaximusParis, KY, United StatesFull-time
- Promoted
Customer Service Associate
Wawa, Inc.Georgetown, KY, USFull-time