Family Partner (Bilingual Spanish)

Job Description

Job Description

Description :

About the Organization

Founded in 1933, Mental Health America (MHA) of Central Carolinas’ mission is to advance mental wellness through education, advocacy, and access to support. MHA offers family support for parents of children with behavioral, emotional, or mental health needs; peer support for adults with chronic mental illness; and community mental health education and prevention training. MHA’s programs bring together individuals with lived experience, parents, advocates, and providers to address systemic mental health challenges and improve outcomes.

Position Summary

The Family Partner is a parent or caregiver who has raised or is currently raising a child or youth with mental, emotional, or behavioral health challenges. This individual uses their lived experience to support other families by providing peer mentoring, education, system navigation, and advocacy. The Family Partner helps caregivers access treatment and services, build resiliency, and become empowered advocates for their children.

Working from a trauma-informed, family-driven, and strengths-based approach, the Family Partner builds authentic relationships with families while helping them navigate child-serving systems such as education, behavioral health, social services, juvenile justice, and more. This position also involves participating in community outreach, education, and advocacy efforts led by MHA’s ParentVOICE program. This position will be based in our Mecklenburg Office three days a week and in our Cabarrus Office two days a week.

Requirements :

Family Engagement & Support

• Provide one-on-one peer support and coaching to parents and caregivers.
• Share personal experiences in a way that affirms families and inspires hope.
• Educate families about navigating child-serving systems and available resources.
• Connect caregivers to informal and community supports to reduce stress.
• Promote family advocacy through modeling and mentoring.
• Maintain flexible scheduling, including availability for some evenings / weekends.
• Offer emotional, strengths-based, and empowerment-focused support.

Systems Navigation & Advocacy

Education & Outreach

Administrative & Documentation

Knowledge, Skills & Abilities

Minimum Qualifications

What We Offer

Working Conditions / Physical Requirements

Mental Health America of Central Carolinas is an equal opportunity employer.