Online Travel Concierge

Job Description

This is a remote position.

Company Overview :

Join our team where we believe that travel is not just about the destination, but the experiences along the way. As a leading provider of personalized travel services, we're passionate about helping our clients create unforgettable memories. With a focus on flexibility and work-life balance, we're seeking an Online Travel Concierge to join us in making travel dreams a reality, all from the comfort of your own home.

Position Overview :

Are you a travel enthusiast looking for a part or full opportunity to share your passion with others? Do you have a knack for planning and organizing memorable trips? If so, we want you on our winning travel team!  In this role, you'll assist clients in planning their perfect getaways, offering expert advice and personalized recommendations while enjoying the convenience of working remotely on your own schedule.

Requirements

Responsibilities :

Engage with clients via phone, email, and chat to understand their travel preferences and budget.

Research destinations, accommodations, and activities to create customized travel itineraries tailored to each client's needs.

Coordinate bookings for flights, hotels, rental cars, and other travel services using our online reservation system.

Provide friendly and efficient customer service, addressing inquiries, concerns, and special requests in a timely manner.

Stay informed about travel regulations, health and safety guidelines, and destination updates to ensure a smooth travel experience for clients.

Build and maintain positive relationships with clients to encourage repeat business and referrals.

Requirements :

Passion for travel and a desire to help others discover new destinations and experiences.

Excellent communication and customer service skills, with a friendly and approachable demeanor.

Strong attention to detail and organizational skills to manage bookings and itineraries effectively.

Basic computer skills and proficiency in using email, internet browsers, and Microsoft Office or similar software.

Ability to work independently and follow instructions while adhering to company policies and procedures.

Availability to work flexible hours, including evenings and weekends, to accommodate client needs.

MUST BE A Us CITIZEN AND BE 18 YRS OR OLDER AND SPEAK ENGLISH FLUENTLY,

Benefits

Benefits :

Unlimited training including online, in person and one-on-one training

Flexible schedule with the ability to work from home on your own time.

Errors and Ommission Insurance

Opportunities for managerial development and training in the travel industry.

Access to monthly bonuses

Free Cruise from 7-30 days on Princess Cruise line (just pay taxes and fees)

Travel perks and discounts on personal and professional travel bookings.

Supportive team environment with ongoing guidance and mentorship.

Access to industry wide certifications and FAM trips

Join Us :

If you're passionate about travel and enjoy helping others plan their dream vacations, we'd love to have you on our team. Apply now to start your journey with us and make a difference in the lives of travelers around the world!

Requirements

Requirements 18 yrs of age or older Must be a US citizen Own a computer Have reliable internet services Speak English Fluently Strong communication and customer service skills Self-motivated and comfortable working independently Basic computer skills (email, web browsing)