Consumer Compliance Officer
The position is responsible for ensuring compliance with consumer laws and regulations and serve as back-up for the Head of Consumer and Bank Regulatory Compliance; Ensure accurate and meaningful compilation and reporting of periodic Reg-related metrics data; Acquiring, maintaining, and refreshing knowledge of consumer compliance industry best practices.
Responsibilities
Consumer Compliance Committee (CCC) Secretariat
- Organize, manage, and coordinate the general operation of the Committee
- Collect and review Committee materials prior to meetings
- Review Committee agenda to ensure that every motion submitted is in accordance with established processes
- Provide relevant information and materials per reasonable requests
- Assist Committee members with collecting relevant information and requesting relevant departments to provide certain data and materials
- Present reports at CCC meetings Draft and distribute CCC meeting minutes
- Keep minutes and ballots on each meeting
Metrics Data Collation / Reporting
Compile all required metrics data at specified frequency per related procedureCommunicate with stakeholders to seek metrics / data, and offer credible challenge as part of validating such metrics / data Ensure metrics / data are appropriately reported to governance committees and regulators (OCC, CFPB, etc.)Risk Assessments and Monitoring
Assist with annual and ad-hoc risk assessments for Consumer and Regulatory Compliance Risk Assessment (e.g., lending, deposits, privacy, and other areas as appropriate)Conduct consumer compliance reviews and assessment of relevant activities, practices and products for all BOCUS BranchesPolicy, Procedure, Governance and Training
Perform periodic review of Policies and Procedures, draft Policies and Procedures owned by Consumer and Regulatory Compliance, assisting in the drafting of and execution on the annual Compliance ProgramWork with the business lines to enhance relevant procedures, ensuring alignment with the bank's policies and compliance with the regulationsAssist in regulatory examination managementHelp develop and facilitate the consumer and regulatory compliance training planIssue Management
Assist IAD and CMTG review by providing information and documentation, review and negotiate findings, prepare action plans, track and oversee first line in executing on action plans and documentation for closureOthers
Provide and present regulatory update information to the business and other stakeholders per requestsPrepare monthly and quarterly metrics report, submitting to OCCAssist with quarterly CFPB packageAssist with quarterly ERA compliance review and challenge, and all other related functionsConduct QA / QC functions as requiredAssist with Head Office reporting and all governance committee reportingAct as the back-up for CRCT Head, and / or others on the team as required - Assist CRCT Head on ad hoc projectsQualifications
Bachelor's degree is required1-5 years of work experience in banking industryKnowledge of consumer compliance laws and regulationsCRCM certification preferredPay Range
Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.
USD $42,000.00 - USD $90,000.00 / Yr.
