STORE MANAGER

Store Manager

The Store Manager sets an upbeat and happy tone for the store. He / she ensures that the mission, principles, and Scooter's Coffee touchstones are carried out, embraced, and modeled by all employees. The Store Manager is responsible for the daily operation of the assigned Scooter's Coffee location; directs staff to ensure that customers are satisfied with their experience; and makes certain the assigned location is profitable. The Store Manager may work up to 40-50 hours per week.

Essential Functions :

• Staff Management
• Interviews, hires, trains, oversees, and retains all store employees
• Schedules shifts for all staff while maintaining efficient labor costs
• Responds to employees' questions in a timely manner
• Enforces dress code
• Maintains positive employee morale
• Product / Store Management
• Makes and services specialty coffee and tea beverages
• Adheres to recipes and presentations for food and beverage items
• Ensures product quality and a premium customer experience
• Maintains a pleasant store appearance; maintains safe working conditions
• Manages inventory; orders and tracks using COGS
• Inspects supplies and equipment to ensure they are working properly
• Performs open / closing procedures and reports as needed
• Ensures employees comply with health and food safety standards and regulations
• Investigates and resolves complaints regarding food quality or service
• Manages Scooter's Coffee card sales
• Submits payroll
• Covers shifts as needed
• Other Functions
• Runs errands
• Attends meetings
• Performs other functions as directed

Qualifications and Requirements :

About Scooter's Coffee :

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core : sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.