Director Of Operations- Charlotte, NC

Operations Director

The Operations Director serves as the Site Leader for the Charlotte, NC food manufacturing facility, overseeing all aspects of plant operations. This leadership role is responsible for building operational talent, driving continuous improvement, and implementing lean manufacturing practices to enhance efficiency, quality, and safety. Reporting to the Regional Director, the Director is accountable for delivering sustainable improvements in safety, productivity, quality, on-time deliveries, and inventory management while fostering a high-performance culture.

Key Responsibilities

• Develop and lead a high-performing team to maintain a competitive edge and exceptional customer service
• Champion safety awareness and implement innovative techniques to ensure a safe working environment
• Ensure strict compliance with all regulatory and company-defined food safety and sanitation standards
• Oversee critical food safety programs including SQF, sanitation, chemical control, and maintenance
• Maintain high visibility with employees and promote a hands-on, participative approach to problem-solving
• Drive continuous improvement using Toyota Production System (TPS) Lean Manufacturing principles
• Foster cross-functional collaboration and support enterprise-wide lean initiatives
• Achieve year-over-year financial targets through cost-reduction and continuous improvement projects
• Manage material replenishment methods, quality standards, and performance metrics
• Mentor managers and supervisors to build a winning culture and ensure strong succession planning
• Support product development initiatives to expand market share and potential
• Demonstrate excellent organizational, analytical, communication, and presentation skills

Qualifications

Desirable Characteristics

Physical Demands

Frequent standing, walking, sitting, reaching, and communication. Reasonable accommodations available for individuals with disabilities.

Work Environment

Exposure to cold environments, moving mechanical parts, and varying noise levels on the factory floor. Reasonable accommodations available for individuals with disabilities.

Travel

Must be willing to travel to customer and supplier sites.

Associates at Fresh & Ready Foods are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

About Compass Group : Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Applications are accepted on an ongoing basis. Fresh and Ready Foods maintains a drug-free workplace.