Ford Warranty Administrator
Hopkins FordElgin, IL, US30+ days ago
Job type
- Full-time
Job descriptionProcess and file all open OEM warranty claims Maintain current warranty A / R status including correction and resubmittal and claim reconciliation Ensure warranty claims are appealed with OEM guidelines Ensure warranty parts are returned within OEM guidelines Responsible for department paperwork filing Print / post departmental benchmarks Maintain administrative benchmarks, i.e. Maintain / monitor Procare database Coordinate all future centralized warranty administration Prepare schedules for payroll and recordkeeping purposes, i.e. Perform administrative functions that help any and all departments maintain proper customer satisfaction. Help answer telephones and perform administrative duties on an as needed basis. Training and mentorship program Medical Plan Dental Plan Vision Plan 401(k) Savings Plan Basic Life Insurance Discounts on Products and Services Flexible Schedules Work Life Balance
Ron Hopkins Ford is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
What We’re Looking For :
We are looking for a dedicated Warranty Administrator to help grow our booming service department and provide our customers with exceptional experiences.
The ideal candidate will flourish in a fast-paced and professional workplace.
Job Duties :
- Assist in the opening and closing of all work orders.
Perform this function with accuracy and make recommendations and changes as necessary and / or as directed by the department manager.
invoicing throughput
vacation time, sick time, overtime equalization, etc.
What We Offer :