Franchise Business Coach

Five Star Franchising LLCNorth Attleboro, MA, US

5 hours ago

Job type

Full-time

Job description

Job Description

Description :

Position Type : Full-time, salaried

Work location : North Attleboro, MA office

Travel : 25%

Company Overview

Mosquito Shield is the leading residential mosquito and tick control service with over

100 owners across the United States. Each of Mosquito Shield’s locations are owned

and operated by independent local business owners. Founded in 2001, Mosquito Shield

has invested nearly two decades of research and development in the perfection of its

Mosquito and Tick Proprietary Blend™, which turns any treated property into a

mosquito & tick free zone by killing and repelling mosquitoes, ticks, and other harmful

outdoor pests. The company has since introduced its perimeter pest control service,

Perimeter Shield™, and special event service Event Shield™. Mosquito Shield offers

Franchisees proprietary systems and products, state-of-the-art technology and

analytics, and unique benefits like Mobile Route Management, custom marketing plans,

in-depth customer analytics and targeting strategies, and a Customized Business

Management Platform.

Position Summary

The Franchise Business Coach (FBC) reports directly to the Vice President of

Operations. In this role, you will work closely with franchise owners, providing guidance,

support, and strategic insights to help them build and sustain successful franchise

businesses. You will have the opportunity to collaborate with both established owners

and those new to the system. Regular communication with franchisees will be key to

addressing the seasonal needs of our business. Occasional travel for on-site visits will

be required. This hybrid position includes 3-4 days per week in person at our North

Attleboro office.

Responsibilities

Serve as the primary liaison between franchise owners and the home office.
Lead, inspire, and coach franchisees by promoting best practices and resolving

unique challenges.

Provide comprehensive guidance on operations, covering leadership, marketing,

sales, and financial management to support the success of Mosquito Shield

franchises.

Prepare, coordinate, and facilitate meetings aimed at driving brand growth and

increasing revenue.

Establish and maintain effective communication with franchisees, fostering trust

and strong relationships.

Assist in developing and delivering training materials, driving growth through

workshops, meetings, and other support initiatives.

Contribute to the creation of marketing, sales, production, financial, IT, and training

programs for the franchise system.

Lead regular calls with franchisees and conduct occasional field visits to ensure

alignment and support.

Organize and oversee franchise functions to build morale, enhance

communication, and strengthen team dynamics.

Conduct routine Profit and Loss (P+L) / Forecast reviews with franchisees.

Other duties as assigned.

Requirements

3+ years of business coaching experience, ideally within a Franchise organization

3+ years of achieving business goals

Ability to influence and drive change using an assertive yet collaborative leadership

approach

Strong communication skills, including written and verbal

Strong problem-solving skills and an ability to use independent judgement and

discretion

A strong desire to meticulously manage details

Proactive and able to work independently and build trust with key stakeholders

Proven ability to execute effective priority management

Bachelor’s degree in a business-related field preferred

Ability and willingness to travel up to 25% of the time

Why Join Us?

We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include :

Medical, Dental, and Vision Insurance

Long-Term and Short-Term Disability Insurance

Supplemental Life Insurance

401(k)

Generous Paid Time Off

Equal Opportunity Employer

Five Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.

Requirements :

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