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Front Desk Agent - Second shift
Front Desk Agent - Second shiftStepStone Hospitality Inc. • Wichita, KS, US
No longer accepting applications
Front Desk Agent - Second shift

Front Desk Agent - Second shift

StepStone Hospitality Inc. • Wichita, KS, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

  • Register and assign rooms to guests.
  • Issue room key and escort instructions to Guest Service Agent or directly to guest.
  • Sort and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep record of room availability and rate.
  • Compute bill, collect payment, and make change for guests.
  • Make, confirm, and cancel reservations via all communication avenues.
  • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
  • Make reservation, transportation, or entertainment reservations for guest.
  • Deposit guest valuables in hotel safe deposit box.
  • Ability to accurately use various office software.

Requirements :

  • Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 20 pounds.
  • Other duties may be assigned.
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    Front Desk Agent • Wichita, KS, US