Assistant Manger

Job Description

Job Description

Salary : $20 Per hour

Job Description

Sr. Team Leader

Company / Location : CM Ventures Inc, DBA Kilwins

Reports to : General Manager

Kilwins Spanish Springs

1108 Main Street

Open Availability Mandatory

JOB SUMMARY

The Team Leader is responsible for delivery of the Kilwins experiential culture, store

conditions and operation of the store. This position requires leadership skills and experience in retail or

hospitality operations. They must have a clear understanding of the stores business goals and monitor,

analyze and report on results as directed by the General Manager. They will spend 90% of their time on

the sales floor driving sales, while helping manage labor, overhead and food costs. They must have a

clear understanding of all Kilwins retail systems and how these systems deliver the Kilwins operating

model. Responsibilities include delivering a caring Kilwins experience to customers, employee

supervision, training and development, store merchandising, quality control and continuous

improvement.

ESSENTIAL FUNCTIONS

• Provide integrity, honesty, and knowledge that promotes the culture, values and purpose of

Kilwins Brand.

increase sales and profitability.

franchise stores.

and the ability to train and perform in all areas.

feedback and follow-up.

including days, evenings, nights, weekends, holidays. This is a retail sales position not an office

role.

of time is spent leading the team, ensuring the brand promise is delivered through direct

customer interaction.

concerns, and opportunities for improvement.

environment for everyone.

merchandising, quality control, and training to our brand standards.

delivering exceptional customer service.

hour laws.

KNOWLEDGE, SKILLS, AND ABILITIES

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

EDUCATION AND EXPERIENCE

OTHER DUTIES

Please note this job description is not intended to cover a comprehensive listing of all activities, duties

or responsibilities that are required of the employee for this job. Individuals may perform other duties

as assigned including working in other areas to cover absences or to equalize peak work periods or

otherwise balance the workload.