Technical Product Support Specialist

Position: Technical Product Support SpecialistLocation: Tallahassee, FL (Onsite Role) Contract 5.1. Five years of documented experience performing business process analysis on an agile software development team. 5.2. Five years of documented customer technical support experience. 5.3. Two years of documented experience performing application development on a Certified Electronic Health Record (EHR) product. 5.4. Five years of documented experience performing the software testing function that includes executing software tests, documentation of defects and writing test cases and scripts. 5.5. Five years of documented experience producing business or technical documentation related to technical specifications, requirements traceability matrices, application interface design, business process analysis and data flow diagrams.