Supervisor, Operations

Operations Supervisor

The Operations Supervisor supervises dock operations and off-hours Customer Service.

Critical Job Functions:

• Supervises and coordinates dock operations and personnel, including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll, and office operations.
• Maintains a clean, safe work environment.
• Assists in all service center and employee safety issues and compliance with governmental regulations.
• Assists local and line haul contractors with coordinating the following: loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries, and operation procedures.
• Ensures load quality, timely computer data entry, and paperwork procedures followed, service center and freight security, and proper freight routing.
• Reviews daily service center operating cost to manage service center profitability and budgeted cost attainment.
• Provides supervision to staff through motivation, direction, review of, and feedback on performance.
• Participates in proactive team efforts to achieve departmental and company goals.
• Provides leadership to others through example and sharing of knowledge.
• Traces and updates freight information and paperwork.
• Assists with various positions and forklift operations in the absence of employees.
• Receives very general guidance with respect to overall objectives; work is usually quite independent of others; operates within division or department policy guidelines using independent judgment in achieving assigned objectives.

Job Requirements:

• Bachelor's degree (B.A.) from a four-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience.
• Relies on written and verbal communication.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employers of the organization.
• Communicates internally with all corporate office staff, and externally with service centers, linehaul contractors, law enforcement and customers.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Preferred knowledge of AS/400.
• Experience supervising the selection, training, development, and appraisal of personnel.
• Average typing, filing and ten key skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Hazardous Materials Handing Certified.
• Forklift certified.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
• Ability to prioritize tasks.
• Ability to handle multiple tasks and projects simultaneously.
• Ability to prioritize, organize, and delegate assignments.

Physical Demands and Work Environment:

• Physical Demands:
  • Heavy physical activity performing strenuous daily activities of a primarily productive/technical nature.
  • While performing the duties of the job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, crawl, climb, balance, reach/handle items, work with fingers, have color vision, peripheral vision, depth perception and talk and hear others in conversations via the phone or in person.
  • The employee is occasionally subjected to odors from the dock area and lifts objects up to 100 lb.
• Work Environment:
  • The noise level is loud based on multiple printers and forklifts running outside of the door.
  • Work in outdoors and indoors shop environment with adequate ventilation.
  • Might be required to occasionally work in wet or humid conditions (non-weather), near fumes or airborne particles, moving mechanical parts, toxic or caustic chemicals, vibrations, and outdoor weather conditions.
  • The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive.
  • The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

Compensation:

• The compensation for this role is $65,000 to $75,000 per year.

Job Location:

• Mira Loma CA

Benefits:

• PTO
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

#LI-OnsiteMira Loma CA

Additional Requirements:

Summary:

Roadrunner's Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company's Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Operations Supervisor to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!We Run Safe. We Run Smart. We Run Together.