Commercial General Liability Sr. Adjuster - (CGL) Litigation Specialist.
This is a full time, exempt role
Remote - 100%
Pay Rate : 80-90K
Overview / Summary :
This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers.
Responsibilities / Essential Functions :
- Must have or secure and maintain appropriate state adjuster license(s) and continuing education
credits.
Handle complex commercial liability claims.Works within significant limits and authority on assignments of higher technical complexity andcoordination.
Uses discretion and independent judgment in claim handlingIdentifies possibly suspicious claimsPossesses demonstrated technical knowledge and skills, including product and industry.Claims handled will be of greater complexity and will require a higher level of investigation,analysis, evaluation and negotiation including interpretation of commercial coverages.
Claims handled will involve moderate complexity, severity and exposuresAuthority levels are higher in recognition of the higher proficiency associated with this level.May be responsible for all aspects of each claim, including informal hearings, arbitrations and smallclaims litigation and maintaining a high level of productivity, confidentiality and customer service.
They may be used as a technical resource by adjusters may represent the company at mediation,arbitration and trials.
May provide training and mentoring to adjusters.Assignments are broad in nature, usually requiring originality and ingenuity.Review and analyze contracts, leases, and identify risk transfer opportunitiesDemonstrate ability to write positional coverage letters.Required Skills, Key Competencies and Experience :
Typically has 4 to 10 years Commercial General Liability experienceBachelor's Degree or equivalent experience, industry designation preferred.Dedicated to meeting the expectations and requirements of internal and external customersMakes decisions in an informed, confident and timely mannerMaintains constructive working relationships despite differing perspectivesConsiders the perspectives of others and gives them credibilityStrong organizational and time management skillsAbility to negotiate skillfully in difficult situations with both internal and external groupsDemonstrates ability to win concessions without damaging relationships.
Demonstrates strong written and verbal communication skills. Promotes and facilitates free andopen communication.
Understanding of applicable statutes, regulations and case lawThinks critically and anticipates, recognizes, identifies and develops solutions to problems in atimely manner.
Easily adapts to new or different changing situations, requirements or priorities.Cultivates an environment of teamwork and collaborationOperates with latitude for un-reviewed action or decision.Computer experience (MS Office, excel, word, etc.)Proficient using Claims systems (i.e. CSS, PMS, CMX, etc.)Ability to work in a paperless environmentPhysical Demands and Work Environment :
Ability to use a personal computer and other standard office equipmentAbility to travel as necessaryAbility to sit and / or stand for extended periodsBenefits include :
Medical, dental, vision, life, and disability insurance401K with a company matchTuition reimbursementPTOCompany paid holidaysFlexible work arrangementsCultural Awareness Day in support of IDEOn-site medical / wellness center (Worcester only)