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TTI Bilingual Customer Service Job Fair - Thursday, December 11th

TTI Bilingual Customer Service Job Fair - Thursday, December 11th

South Carolina StaffingAnderson, SC, US
19 hours ago
Job type
  • Full-time
Job description

Bilingual Customer Service Associates

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, December 11th. We are currently hiring Bilingual Customer Service Associates to work in our Customer Engagement Department. Please submit your application prior to the career fair to speed up the process. We will be doing interviews and extending offers while you are onsite at the event. Location : 100 Innovation Way Anderson SC 29621 When : Thursday, December 11th from 10AM - 2PM Please see the following job description for the positions we are hiring for. TTI Power Equipment has openings in its Anderson, SC office for Bilingual Customer Service Associates on 1st shift. We offer competitive wages and a comprehensive benefits package tuition assistance, 401(k), medical / dental / vision coverage, vacation, and holidays. Shift Hours : 1st Shift : Monday Friday, 9 : 00 am 6 : 00 pm Pay : Starting at $17.11 / hr

Requirements

  • High School Education or equivalent.
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Strong written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.
  • Weekend work required.

Responsibilities

  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customers on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.

    • Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.

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    Bilingual Customer Service • Anderson, SC, US