Food & Beverage - Assistant General Manager

Job Snapshot

Food & Beverage Assistant General Manager

Outlier Restaurant / Kimpton Hotel Monaco

Downtown Seattle

The Salary Range for this role is $70,000 - $80,000. depending on experience. This position is eligible for a 20% annual bonus (potential) and eligible for annual cost of living increases.

Benefits and Perks:

• Secured onsite parking - employer sponsored
• Dry cleaning for business attire - employer sponsored
• $50 monthly cell phone reimbursement
• 100% match of 401k contributions, up to 4%
• Paid Time Off - 72 hrs sick time with rollover, 80 hrs vacation with rollover
• Paid Holidays - 8 total after 90 days
• Paid parental leave after 6 months of employment for exempt managers
• Affordable medical plans (Blue Shield/ Cigna/ Aetna/ Kaiser)
• Basic Life Insurance (employer sponsored), Supplemental Life Insurance options, Child Life Insurance options
• Short Term Disability Insurance - employer sponsored for exempt managers
• Long Term Disability Insurance
• Hospital Indemnity, Critical Illness & Accident Insurance
• Pet Insurance
• Group Auto & Home Insurance
• Adoption Assistance
• Hotel employee rates + restaurant discounts in all of Kimpton + IHG
• Work perks website discounts
• Backup childcare
• Cell phone discounts (AT&T/Verizon)
• Tuition reimbursement ($1,000/year)
• Free Online Mental Health Therapy

About Outlier

Nestled in the heart of the city, and within walking distance of Pike Place market, the Waterfront and the Financial district, Outlier offers a vibrant, yet cozy atmosphere with contemporary flair. The menu at Outlier is a celebration of the Pacific Northwest's bountiful produce, featuring locally-sourced, seasonal ingredients that are transformed into innovative and flavorful dishes. From farm-fresh salads to savory seafood entrees, each plate is a testament to the region's culinary diversity.

About Hotel Monaco (189 + 8,000 sq ft Meeting Room/Banquet Space): Premier Downtown Seattle Hotel

Thanks to a lobby that's been known to drop jaws, luxurious yet playful guestrooms, a location that's the envy of every other downtown Seattle hotel around, and a vibe that's truly one of a kind, the award-winning Kimpton Hotel Monaco has stage presence in spades, and offers a fun-filled escape from life's hustle and bustle. Our spacious guestrooms are made to relax in, and when you’re ready to head out on the town you’re already poised in the perfect walkable location. No stay would be complete without dining at our Outlier restaurant, a modern industrial gastropub serving up seasonal Pacific Northwest ingredients and dynamic cocktails.

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Work in collaboration with the General Manager in crafting an exciting, innovative, and memorable dining experience for all guests by leading a well-rounded, knowledgeable front-of-house team. Monitor labor costs, staff development, scheduling, and nightly/daily service coordination. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!

Some of your responsibilities include:

• Greet and welcome all guests, follow up with service complaints graciously, provide guests with information about the restaurant and area.
• Assist in directing daily activities and assignments of food and beverage staff, ensure coverage, develop and communicate departmental strategies and goals.
• Assist in leading service education through effective communication, training & development programs, performance management and consistent evaluation of service standards.
• Foster opportunities for your team to learn, grow, and develop their skills.
• Assist the GM with any required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Participate in building the financial objectives of the restaurant on an annual basis through the budget process. Meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
• Focus on growing revenues and improving the financial performance of the department.
• Participate in evaluation of food product, kitchen employee performance, and development of product consistent with the restaurant's market position.
• Develop a selection and pricing strategy of all liquors and wines, and supervision of their procurement.
• Coordinate service area maintenance with floor management, employees and any outside services.
• Oversee banquet and catering events and management, scheduling and communication
• Follow all Health and Safety regulations.
• Your team should receive regular, timely, and honest evaluations of their performance through the Kimpton Check-In process.

What You Bring

• 3 to 4 years in a restaurant management role, upscale dining experience is preferred.
• Bachelor's Degree is preferred, not required.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences. Highly motivated and flexible, possessing the ability to take initiative.
• Interpersonal and organizational skills with problem solving ability.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.
• Skilled in Microsoft Office Suite, guest reservation systems, POS systems, etc.
• Food Handler and Alcohol Awareness Certifications (if applicable).