Training Specialist I - Revenue Cycle

Job Overview :

This position prepares, conducts, and coordinates training programs for employees and management. Is knowledgeable of and experienced with instructional needs assessment, design and evaluation. Uses good interpersonal skills and develops collaborative relationships with peers and customers. Exhibits creative problem solving and initiative in managing change and independently performs responsibilities and day to day tasks.

Job Requirements :

Bachelor‘s Degree in related field

Equivalent experience accepted in lieu of degree

AHA

Basic Life Support for Healthcare Providers (BLS) Instructor

Certification as appropriate, Licensure as appropriate

Intermediate knowledge of instructional needs assessment

Design, and evaluation and demonstrated understanding of learning, instructing, and instructional planning

2-3 years experience Professional in Healthcare or training, related to the area of education being supported

Job Responsibilities :

Prepares for and conducts training programs for TriHealth employees and management. Utilizes evidence-based data and applies adult learning principles and training methodologies in the development and design of training programs and materials.

Develops and implements a plan for professional develop. Develops collaborative relationships and contributes to an environment that promotes teamwork. Demonstrates the skill and flexibility to respond appropriately and quickly to unanticipated changes.

Participates in the assessment of customer and organizational needs. Prioritizes learning needs in collaboration with customers and peers as applicable.

Contributes to sound fiscal and time management within Corp Ed through efficient practices in the planning and delivery of training services.

Supports the evaluation of training delivery and outcomes. Initiates activities to improve quality and services in response to evaluation feedback.

Conducts information searches to identify evidence based / best practices when developing program content.

Assesses organizational needs based on quality reports and regulatory standards. Develops action plans and education to address needs and monitor for improved outcomes.

Other Job-Related Information :

Working Conditions :

Climbing - Rarely

Hearing : Conversation - Consistently

Hearing : Other Sounds - Frequently

Kneeling - Rarely

Lifting 50+ Lbs. - Rarely

Lifting

Pulling - Rarely

Pushing - Rarely

Reaching - Rarely

Sitting - Frequently

Standing - Rarely

Stooping - Rarely

Talking - Consistently

Use of Hands - Frequently

Color Vision - Occasionally

Visual Acuity : Far - Frequently

Visual Acuity : Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following :

Serve : ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying ‘hello‘
• Acknowledge when patients / guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel : ALWAYS…

Respect : ALWAYS…

Value : ALWAYS…

Engage : ALWAYS…