Territory Sales Manager
The Territory Sales Manager is responsible for leading the business development / acquisition activities to drive sales within assigned territory and to uncover ways to pull through sales of core products amongst Ormco products and solutions portfolio. The Territory Sales Manager will be the primary relationship builder and face of Ormco to the customer- the Orthodontist and his / her professional and clinical team. The Territory Sales Manager will be responsible for the total value creation for the account relationship.
The Territory Sales Manager will develop business plans and territory specific tactics to achieve monthly, quarterly, and annual sales plans; along with developing and maintaining deep relationships at each account. He / she will balance business retention, business expansion and new account cultivation to drive revenue growth.
Be part of the industry leader in orthodontic solutions- world-class products that bring value to the clinical, technical, financial needs of our orthodontic practice. Ormco's 60 years of distinguished history in providing the orthodontic profession with a breadth of high quality, innovative products and solutions backed by attentive customer service and educational support. Ormco is one of three operating companies of Envista Holdings Corporation, an independent, public company, with Danaher heritage. Envista Holdings Corporation is one of the largest global dental products companies, with a differentiated portfolio including dental implants, orthodontics, and digital imaging technologies.
Essential responsibilities include :
- The Territory Sales Manager sells Ormco products and solutions in the amounts required to meet and / or exceed assigned quotes and goals
- Primary goal is to win, expand and retain Ormco business within each assigned account
- Utilizes a consultative sales approach to build trust and relationships with the customer
- Utilizes an educational approach to influence doctors and staff to purchase and utilize Ormco's digital product portfolio
- Creates and utilizes sales and educational strategies, aids, and approaches, to increase customer utilization and educational activity in their territory
- Influence doctor and staff to purchase and commit to using Ormco and AOA products
- Meets with assigned group of Orthodontists and orthodontic staff on a consistent basis to promote products and services, relate new product information and receive feedback on the company's products and services
- Learns and understand the customer's clinical and business practices, along with patient treatment philosophy and overall care philosophy
- Responsible for complete territory analysis and planning to ensure revenue goals are achieved
- Travels throughout assigned territory and organizes customer meetings with established and new accounts
- Provides timely response and resolution to customers' requests
- The Territory Sales Manager is the main communication conduit to each customer
- Meets with customers to define product / service needs and specifications
- Proficient use of sales tools, collateral, and marketing materials to best position the most suitable Ormco solution for the account needs
- Lead translator of technical product information, clinical value, and efficiency gains via the Ormco solutions to customers
- Maintains up-to-date and accurate sales records via Ormco designated Customer Relation Management tool(s)
- Reviews and reports complaints received from customers and recommends corrective action
- Be aware and knowledgeable of new products in the market
- Demonstrate thorough knowledge of all Ormco solutions
- Consistently works to improve personal knowledge and sales skills
- Maintaining the necessary reporting documents
- Responsible for all expense reporting and is compliant with all Ormco and Envista expense policies
- Understands and supports the company's sales policies and procedures
- Follows corporate policies regarding customer entertainment and customer relations
- Other duties may be assigned
Job requirements include :
Bachelor's Degree5+ years of sales experience including a successful track record in customer relationship and account management; dental highly desiredProven selling and customer relationship and territory management skills with the ability to navigate the sales process, maintaining existing relationships, and building in-roads into new / competitive accountsAbility to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business and territory planningProven effective verbal, computer, written and presentation / communication skillsDemonstrated ability of critical and agile thinkingProficient in Microsoft Office Suite, CRM (SF.com or Dynamics)Ability to travel with 30% overnight stays in hotelProven results in previous positions with top rankings year over year as compared to peersPreferred :
Strong clinical and technical knowledge, with the confidence to knowledgably engage customersProfessional presence that influences desired results with both external and internal stakeholdersStrong emotional intelligenceSelf-starter, self-motivatorDriven by professional ownership of their franchise and its successAbility to quickly adapt and respond to job, environmental, and industry changesTerritory : New Orleans and surrounding area and the entire state of Mississippi
Target market salary range : $83,700 - $125,600
Operating company : Ormco