Merchant Maintenance Representative

A company is looking for a Merchant Maintenance II.

Key Responsibilities

Manage daily assignment queue for ticket handling and process merchant and agent requests

Maintain accurate records and communicate with partners and staff to coordinate maintenance requests

Support department-related projects and ensure daily workload completion

Required Qualifications

High School Diploma or equivalent

1-2+ years of experience with software user interfaces, preferably in merchant processing

Experience with data entry and proficiency in MS Office Suite

Ability to navigate multiple system interfaces accurately

Understanding of emerging technologies and trends in the payments space