Credit Union One Teller Position
At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner. Essential duties include :
- Greeting members warmly and asking questions to determine their needs
- Processing member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
- Identifying member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
- Assisting members with questions and / or problems relating to their accounts
- Balancing currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
- Selling / cross-selling additional products or services
Qualifications :
High school diploma or general education degree (GED)Must speak, write, and read Spanish fluentlyAbility to verbally communicate clearly and professionallyExcellent organizational and time management skillsHaving prior related experience is a plus (retail, banking, or sales)Background checks requiredWe also offer competitive wages, advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off. Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.
Qualifications Skills Required :
Foreign Lang : Spanish : AdvancedBehaviors Required :
Dedicated : Devoted to a task or purpose with loyalty or integrityTeam Player : Works well as a member of a groupDetail Oriented : Capable of carrying out a given task with all details necessary to get the task done wellMotivations Required :
Goal Completion : Inspired to perform well by the completion of tasksSelf-Starter : Inspired to perform without outside helpGrowth Opportunities : Inspired to perform well by the chance to take on more responsibilityFlexibility : Inspired to perform well when granted the ability to set your own schedule and goalsEducation Required :
High School / GED or betterExperience Required :
1 year : Customer Service, Sales, or Cash HandlingEqual Opportunity Employer