Flex Medical Assistant

Summary

NOELA Community Health Center is seeking to hire a Medical Office Assistant (MOA) to work as a flex MOA within the health center. The flex MOA will be capable of providing either front office or clinic support to health center patients, as directed by the Clinic Manager, in order to ensure the health center operates most efficiently. Front office responsibilities shall include patient interaction at initial check in, chart preparation and filing, data collection and entry, telephone support, processing of fees-for-service transactions, interpreting for providers, and additional duties as needed. Clinic responsibilities include performing patient assessment and documentation under the direction of licensed personnel.

Responsibilities

Front Desk Responsibilities

• Performs patient check in, schedules appointments, verifies insurance, and enters data into the electronic medical record.
• Collects, records, and reconciles fee for service payments in accordance with policy and maintains accurate cash logs. Schedules, reschedules, and confirms appointments and documents updates in contact, insurance, or coverage information.
• Maintains files and databases
• Answers and routes telephone calls, takes messages, and documents patient contacts.

Clinic Responsibilities

Additional tasks as needed

Minimum qualifications

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