Client Care Specialist

Job Description

Job Description

Get ready to make a positive impact on your team members, your community, and the veterinary industry!

Hometown Veterinary Partners was founded in 2023 with a mission to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill. We are seeking full and part time Client Care Specialists (CCS) to work right where you live in brand-new, bright, and beautiful veterinary hospitals.

A CCS at Hometown Veterinary Partners (HVP) is a member of the hospital team and reports directly to the Hospital Director or Partner Doctor. The CCS will support our core beliefs of Culture, Collaboration and Community. The CCS is empowered to provide exceptional client care that is approachable, accessible, and individualized in your location. As a respected member of the team, your skillset and ideas are important to have a successful hospital which advances client communication, teamwork, and marketing to build the HVP brand.

This is your opportunity to contribute to the culture of your dreams! You will provide client care in your location while earning a competitive wage and a full suite of benefits. Your experience, background, and unique viewpoints are valued here. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community.

More about Hometown Veterinary Partners :

Exciting changes in the veterinary industry start with us and we are just getting started. We want you to be excited and happy doing what you love most. You can expect to grow and nourish the culture and community in your local hometown veterinary hospital. We work hard together for what we believe in : principles of CULTURE, COMMUNITY and COLLABORATION.

• CULTURE. The center of what makes each hospital special is its culture. We give you the space to build and foster a healthy workplace at each location and support you along the way.
• COMMUNITY. We share in our teams excitement to be contributing members of their neighborhoods and to create positive change in our veterinary industry. Our veterinary teams are empowered to maintain local autonomy and growth in their community.
• COLLABORATION. We encourage our teams to embrace an entrepreneurial spirit and operate with growth mindsets. We celebrate everyones individual viewpoints, experiences, and backgrounds. We grow together!

Our care teams have important roles in which they collaborate on successful outcomes and advancements in operations, pet care, and client services. We provide services six days / week which include : appointments, scheduled surgeries, and preventative care days.

How Youll Be Making an Impact :

Culture

Community

Collaboration

Requirements

Experience, Education and / or Training

Other Details

Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you ready to be a part of a new, special, and exciting veterinary community where youre contributing to a better future for yourself, your team, and the veterinary community? Lets talk!