Job Title : UKG Ready Implementation Lead
Location : Lowell, Massachusetts / Weston, Florida
Implementation Delivery Lead
The Implementation Manager is expected to drive a highly collaborative environment by understanding the business as a whole and making resource deployment decisions tomeet project deliverables in a timely and efficient manner. He or she will lead a function orteam of individual contributors responsible for delivering the UKG Ready product to end customers. This individual will also be responsible for creating and sustaining a culture ofhighly engaged employees through the facilitation of development, continued learning,clear directions and expectations, and continued process improvement.
Responsibilities include :
- Manage a team of employees by providing goals, feedback, development, and continued learning
- Provide technical leadership and guidance to the team to ensure projects are completed within expectations
- Collaborate with direct team members, Project Managers, and peers to establish monthly delivery forecast that align with established organizational goals
- Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed
- Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others' work, and develop and execute the best work solution
- Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation
- Track and monitor all team projects and engage as necessary to remove road blocks and ensure successful project delivery
- Monitor team member performance and productivity metrics
- Create a collaborative environment within the direct business team and throughout UKG
- Encourage open and honest communication within direct team as well as across the organization
- Continually solicit feedback from team members, peers, and supervisors in an effort to find new or better ways to operate, improve efficiency, and / or develop themselves
- Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks
- Proactively communicate relevant information to team members, peers, and superiors
- Ensure all personal and team administrative tasks are completed timely and accurately
- Ensure all personal are following the established best practices and methodologies
- Maintain fiscal responsibility within your team
Basic Qualifications :
Experience working for a Cloud company and / or having managed an implementation team10+ years of experience, with 5+ years of team lead or people management experienceAbility to travel up to 25%Preferred Qualifications :
UKG Ready / WFC / WFD with HR / Payroll / HCM domain experience strongly preferred Bachelor's degreeStrong analytical skills with the track record of driving change and process improvementsDemonstrated ability to adapt to new technologies and changing environmentsDemonstrated leadership skills with the ability to work as part of a project teamExcellent written and verbal communication, with the ability to work with all levels of individuals.