Crisis Intervention Specialist (BPOA)

Salary : $91,876.30 - $110,246.45 Annually

Location : BART Police Headquarters - MET, 3rd Floor

Job Type : Full-Time

Job Number : 202500286

Executive Office : Police

Cost Center : Prog Policing & Community Engm

Opening Date : 06 / 23 / 2025

Closing Date : Continuous

FLSA : Non-Exempt

Bargaining Unit : BART Police Officers Assn

Marketing Statement

Ride BART to a satisfying career that lets you both : 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Salary Information

This is a BART Police Officers' Association (BPOA) represented position.

Step 1 : $42.67 / hourly to Step 5 : $51.21 / hourly (BPOA Hourly)

Effective July 1, 2025, the salary will be :

Step 1 : $44.17 / hourly to Step 5 : $53.00 / hourly (BPOA Hourly)

NOTE : All external candidates will start at Step 1.

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Days Off

As assigned. (Must be willing to work various shifts, weekends, holidays and overtime.)

Reports To

Supervisor of Crisis Intervention & Outreach Programs

Department

The Bureau of Progressive Policing and Community Engagement's mission is to engage the BART Police Department in leading transparent, equitable, and innovative policing practices to improve public safety across the diverse communities in which we serve. We are committed to rebuilding trust and nurturing relationships between our communities and law enforcement through a culture of accountability, responsibility, and collaboration.

Current Assignment

The Crisis Intervention Specialist (CIS) will be responsible for performing outreach to individuals experiencing crisis, homelessness, mental health and substance use. The CIS will engage and establish relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; advocates and collaborates with service providers to facilitate access to care with the goal of stabilization. The CIS will serve as a liaison in the BART system between the Police Department, other departments in the District and community. The CIS will ensure that potentially underserved mental health and unsheltered patrons entering the BART system, are appropriately served with compassion and dignity. This position will require highly motivated individuals that have strong communication skills and the ability to interact with diverse communities.

Selection Process

This position is represented by BART Police Officers Association Employees (BPOA).

Applications will be screened to ensure that minimum qualifications are met. (Note that the hiring department may incorporate additional screening criteria to identify candidates with the ideal knowledge and skills beyond the minimum qualifications.) The selection process for this position may include an e-skills assessment, skills / performance demonstration, supplemental questionnaire, written examination, and / or an individual or panel interview. Candidates must pass each phase to move on to the next phase of the selection process.

Phase 1 : Pre-Screening Background Questionnaire. Applicants that successfully clear the pre-screening background questionnaire will be eligible to move forward in the selection process.

Phase 2 : Minimum Qualifications : A review of each applicant's employment application to verify possession of the minimum qualifications.

Phase 3 : Oral Boards : Applicants who meet the minimum qualifications and / or additional screening may be invited to participate in an oral panel interview.

Phase 4 : Background Investigation (may include a medical exam, psychological, and polygraph exams if applicable)

• PLEASE NOTE that the entire selection process may take 6 months up to (1) year.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his / her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents.

The following are some of the documents you may be asked to provide : naturalization / citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Eligibility to Reapply

Candidates that are unsuccessful in the written, physical agility and / or oral board process can immediately reapply online for future openings. However, candidates that are unsuccessful in the investigative background process must wait at least 6 months before reapplying.

Examples of Duties

Minimum Qualifications

Education :

Bachelor's degree in Psychology, Sociology, Social Work or related field from an accredited college or university.

Experience :

Two (2) years of (full-time equivalent) professional verifiable experience in social work or related experience. Experience in homeless advocate programs, behavioral health support programs, or interacting and engaging with the homeless community and / or individuals experiencing complex mental health issues preferred.

Other Requirements :

Substitution :

Additional experience as outlined above may be substituted for the education on a year-for-year basis.

Knowledge and Skills

Knowledge of :

Skill / Ability in :

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer / genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete / submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights

2% @ 55 (Miscellaneous Members - Classic)

6.65% employer contribution up to annual maximum of $1,868.65

Sworn Officers & Police Dispatchers : No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate

01

Integrity is one of the BART Police Department's Core Values. Successful candidates must pass an extensive investigative background check. The pre-employment background investigative phase may include the following :

02

Do you have a bachelor's degree in Psychology, Sociology, Social Work or related field from an accredited college or university?

03

If you received a Bachelor's degree or higher, please provide the exact title of your degree. If you have no degree, please enter "N / A"

04

If you do not possess a bachelor's degree (Social Work, Psychology or related degree), you must have at least six (6) years of (full-time equivalent) professional verifiable experience in social work or related experience. Do you have at least six (6) years of eligible work experience?

05

Do you have at least two (2) years of (full-time equivalent) professional verifiable experience in social work or related experience?

06

Describe your experience in social work (i.e., unhoused, substance abuse) or mental health field working with indigent populations. In your response include the company name and your job title. SEE RESUME OR N / A IS NOT AN ACCEPTABLE RESPONSE.

07

Are you able to work a flexible work schedule that includes nights, weekends, holidays, and includes varying shifts?

08

This position must respond to afterhours incidents and perform field activities. Are you able to work afterhours and perform job duties in the field?

09

This position includes job duties that requires the following physical abilities : Standing for a prolonged period of time, and for walking (up to 1 mile per day), bending, stooping, sitting and climbing. Are you able to meet the physical requirements of the position?

10

10. SUPPLEMENTAL QUESTIONNAIRE : Employment in a law enforcement setting requires meeting strict hiring and background standards. Therefore, applicants are required to complete. Therefore, applicants are required to complete the following pre-screening questions to be considered for participation in the selection process. NOTE : If, at any point during the hiring process we discover that you intentionally omitted, lied, or minimized something in your background that we should have known about, it will most likely result in an automatic disqualification from the hiring process. Remember, we are not looking for perfect people, just perfect honesty. Click below to acknowledge that you understand this statement.

11

Are you legally authorized to work in the United States?

12

Do you have a valid driver's license?

13

Do you have any felony convictions?

14

Have you committed any act(s) of domestic violence?

15

Have you committed any criminal act(s) against children?

16

Do you have any outstanding warrants of arrests at the time of your application?

17

Have you received two (2) or more misdemeanor convictions as an adult (age 18+)?

18

Have you received any misdemeanor convictions within the last three (3) years?

19

Were you involved as a driver in two (2) or more chargeable (at fault) collisions within last three (3) years?

20

Have you had three (3) or more moving violations within the last three (3) years?

21

Have you used a hallucinogenic drug within the last seven (7) years?

Required Question