San Rafael CA, Store Manager

Description

JOB TITLE : STORE MANAGER, RETAIL FULL-TIME / BENEFITED

$25.00 - Depending on Experience / Depending on Qualifications

THE SALVATION ARMY MISSION STATEMENT :

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

POSITION OBJECTIVES :

• To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
• Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

CORE COMPETENCIES :

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. The primary responsibility of the Store Manager is to be accountable for meeting the sales and income budget expectations while managing the expense controls to maximize profitability for the assigned location. This will be achieved through delivering desired results on the established key performance indicators prioritized to measure the success of the business.

2. Plans and directs the day-to-day operations of assigned store location. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.

3. Hire, train and direct the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees. Responsible for issuing employee evaluations, key performance results and corrective actions as needed, in coordination with the HR Generalist / Coordinator and District Sales Manager.

4. Schedule employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate employee payroll records including daily monitoring of time and attendance edits.

5. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.

6. BRP (Back Room Processing) - Ensure Back Room Processors / Warehouse Associates work effectively and efficiently to meet daily processing goals.

7. Ensures that all store deliveries / product (Inventory management) is on the sales floor in a timely manner

8. Responsible for supervision, support, and conduct reporting of program Beneficiaries if / when Work Therapy Assignments are put in place at your location.

9. Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank deposits (includes daily logging and completing of cash deposits), products for sale, equipment, and building security.

10. Ensures the building is secured during non-operating hours with alarm system arming and alert protocol.

11. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Conduct and record mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings.

12. May transfer or be relocated to other stores based on business needs.

13. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

POSITION INVOLVEMENT INCLUDES : Merchandising, BRP (Back Room Processing) Personnel Issues, Time and Attendance, Employee Training

Qualifications

Education

GED (required)

High School or Equivalent (required)

Experience

Valid California Driver License & Vehicle Insurance (required)

1 years : Experience normal and customary Day to Day store operations (required)

2 years : Previous experience in the operation of POS / Cash Register; with employee scheduling and supervision (required)

2 years : Previous experience in Retail / Sales (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.