Talent.com
Relationship Banker I

Relationship Banker I

Cathay Bank - HeadquartersBrooklyn, NY, United States
2 days ago
Job type
  • Full-time
Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

Apply today!

What our team members are saying :

Video Clip 1

Video Clip 2

Video Clip 3

Learn more about us at cathaybank.com

GENERAL SUMMARY

Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products / services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank.

ESSENTIAL FUNCTIONS

Operations

  • Perform deposits and withdrawal transactions.
  • Reconcile and balance teller cash drawer.
  • Process outgoing wires.
  • Essential functions of Safe Deposit box (e.g. entry, opening, maintenance).
  • Assist customers with problem resolution.
  • Assist in ATM balancing.
  • Detect and report fraudulent or suspicious activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports.

New Accounts

  • Perform all aspects of new account opening procedures for all bank products / services.
  • Answer customer inquiries, make appropriate financial solutions and recommendations and assist with problem resolution.
  • Perform customer service functions such as check orders, change of address, return mail processing, supersede signature cards, and other account maintenance changes.
  • Maintain confidentiality of customer information as well as Bank proprietary information.
  • Sales & Service

  • Identify sales opportunities to cross-sell bank products and services to ensure customers' financial goals are met.
  • Provide quality personalized customer service, maintain frequent customer contact to expand relationships and ensure customer retention.
  • Maintain open communication with Bank business partners and make referrals as appropriate (e.g. Financial Advisors, Mortgage Loan Originators, Commercial Lenders).
  • Proactively support branch new business promotions.
  • QUALIFICATIONS

  • College degree in business, accounting or finance preferred or related work experience.
  • 6-12 months of cash handling, customer service in a retail environment, or sales experience preferred. Banking experience is a plus.
  • Desire to learn the banking industry, help others, and work in a professional environment.
  • PC literate and typing proficient. Previous experience with data entry, 10-key, banking software, and Microsoft Word, Excel, PowerPoint and Outlook a plus.
  • Detail-oriented and organized with good note taking and follow-up skills.
  • Good oral and written communication skills - can write clear messages, initiate conversations, and talk to customers about products and services.
  • Good listening and interpersonal skills - can listen without interrupting, seeks clarification, responds professionally, and keeps emotions under control in difficult situations.
  • Ability to work independently and as part of team.
  • Ability to give and receive feedback to improve skills and job knowledge.
  • Can maintain good attendance and arrive consistently at scheduled start time.
  • Bilingual English / Chinese (Mandarin or Cantonese) preferred.
  • Able and willing to commute as required for business needs.
  • OTHER DETAILS

    $19.00 - $23.00 / hour

    Pay determined based on job-related knowledge, skills, experience, and location.

    This position may be eligible for incentive compensation.

    Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

    Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy .

    Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

    Click here to view the "Know Your Rights : Workplace Discrimination is Illegal" Poster :

    Poster- English

    Poster- Spanish

    Poster- Chinese Traditional

    Poster- Chinese Simplified

    Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    Create a job alert for this search

    Relationship Banker • Brooklyn, NY, United States

    Related jobs
    • Promoted
    Branch Banking Leader

    Branch Banking Leader

    Flagstar BankStaten Island, NY, US
    Full-time
    A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.In add...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Banking Client Consultant II-Licensed

    Branch Banking Client Consultant II-Licensed

    Flagstar BankLawrence, NY, US
    Full-time
    Branch Banking Client Consultant II-Licensed.The Branch Banking Client Consultant II-Licensed provides best in class experience by resolving concerns and providing various product details that focu...Show moreLast updated: 1 day ago
    • Promoted
    Virtual Business Banker II

    Virtual Business Banker II

    NY StaffingNew York, NY, US
    Full-time +1
    The Virtual Business Banker II (VBB II) is responsible for daily operations, execution, and support of inbound / outbound phone-based retention and sales efforts occurring within a phone-based enviro...Show moreLast updated: 2 days ago
    • Promoted
    Relationship Banker I (PT)

    Relationship Banker I (PT)

    Cathay Bank - HeadquartersNew York, NY, United States
    Full-time
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....Show moreLast updated: 30+ days ago
    • Promoted
    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    SantanderPerth Amboy, NJ, US
    Full-time
    Santander is a global leader and innovator in the financial services industry.We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you t...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Business Banker II

    Virtual Business Banker II

    NYC StaffingNew York, NY, US
    Full-time +1
    The Virtual Business Banker II (VBB II) is responsible for daily operations, execution and support of inbound / outbound phone-based retention and sales effort occurring within a phone based environm...Show moreLast updated: 1 day ago
    • Promoted
    Relationship Banker - Manhattan East NY Area

    Relationship Banker - Manhattan East NY Area

    NYC StaffingNew York, NY, US
    Full-time
    Relationship Banker - Manhattan East Ny Area.To proceed with your application, you must be at least 18 years of age.At Bank of America, we are guided by a common purpose to help make financial live...Show moreLast updated: 1 day ago
    • Promoted
    Commercial Banking Relationship Manager

    Commercial Banking Relationship Manager

    Santander Holdings USA IncNew York City, NY, US
    Full-time
    Commercial Banking Relationship Manager.Country : United States of America.Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greates...Show moreLast updated: 4 days ago
    • Promoted
    Relationship Banker - Manhattan East NY Area

    Relationship Banker - Manhattan East NY Area

    Bank of AmericaNew York, NY, US
    Full-time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...Show moreLast updated: 30+ days ago
    • Promoted
    Corporate Banking Relationship Manager III (New Jersey)

    Corporate Banking Relationship Manager III (New Jersey)

    NY StaffingMorristown, NJ, US
    Temporary
    Corporate Banking Relationship Manager.A Corporate Banking Relationship Manager is responsible for originating commercial loans and for cross-selling BankUnited products to commercial accounts.Incu...Show moreLast updated: 2 days ago
    • Promoted
    Banking Center Relationship Banker 2

    Banking Center Relationship Banker 2

    Webster BankBrooklyn, NY, US
    Full-time
    Banking Center Relationship Banker 2.If you're looking for a meaningful career, you'll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we can ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    MD BB Relationship Management

    MD BB Relationship Management

    USA JobsFloral Park, NY, US
    Full-time
    Md Relationship Manager, Business Banking.If you're looking for a meaningful career, you'll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we...Show moreLast updated: 11 hours ago
    • Promoted
    Relationship Banker, Avenue U, Brooklyn, NY

    Relationship Banker, Avenue U, Brooklyn, NY

    Santander USNew York, NY, United States
    Full-time
    Relationship Banker, Avenue U, Brooklyn, NY.Country : United States of America.Santander is a global leader and innovator in the financial services industry. We believe that our employees are our gre...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Banking Center Senior Relationship Banker

    Banking Center Senior Relationship Banker

    Webster BankFlushing, NY, US
    Full-time
    Webster Banking Center Manager.If you're looking for a meaningful career, you'll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we can to hel...Show moreLast updated: 10 hours ago
    • Promoted
    Business Banking Relationship Manager

    Business Banking Relationship Manager

    NJEDANewark, NJ, United States
    Full-time
    Join the NJEDA and help lead New Jersey to sustainable economic growth, fostering equitable opportunities and vibrant communities. We offer hybrid work, a supportive culture, and robust benefits, in...Show moreLast updated: 3 days ago
    • Promoted
    Virtual Business Banker II

    Virtual Business Banker II

    Remote StaffingNew York, NY, US
    Full-time +1
    The Virtual Business Banker II (VBB II) is responsible for daily operations, execution and support of inbound / outbound phone-based retention and sales effort occurring within a phone based environm...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Relationship Banker - Manhattan East NY Area

    Relationship Banker - Manhattan East NY Area

    USA JobsNew York, NY, US
    Full-time
    Relationship Banker - Manhattan East Ny Area.To proceed with your application, you must be at least 18 years of age.At Bank of America, we are guided by a common purpose to help make financial live...Show moreLast updated: 10 hours ago
    • Promoted
    Universal Banker II

    Universal Banker II

    Kearny BankGarfield, NJ, US
    Full-time
    Manages and staffs the Universal Banker I's and performs audit functions.Manages the Teller Line to the expected Sales and Service Standards, providing coaching as needed and tracking of the referr...Show moreLast updated: 22 days ago