Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and the team\'s achievement of daily sales.
Responsibilities
- Open and Closing Routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register / Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week
- Required availability on Saturdays and Sundays as well as certain holidays
- During peak timeframes, hours will increase to support the needs of the business
Qualifications
What it Takes
Education - High School Diploma / G.E.D. equivalent preferredRetail Experience - At least 1 year of retail experience is preferredSupervisor / Managerial Experience - No supervisory / management experience is requiredCustomer FocusCommunicationInterpersonal InteractionFashion Trend KnowledgeOutgoingAssertivenessAdaptability / Flexibility & Stress TolerancePoise & AmbitionMulti-TaskingApplied LearningWork EthicOmni Channel ServicesAdditional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, and with you.Competitive incentives to reward the commitment of our associates to moving our global business forward :Quarterly Sales Incentive BonusMerchandise DiscountFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who\'ll Celebrate you for Being YOUAbercrombie & Fitch Co. is an Equal Opportunity employer
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