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Director II, Patient Access (Richmond, VA or Greenville, SC)

Director II, Patient Access (Richmond, VA or Greenville, SC)

Ensemble Health PartnersRichmond, VA, US
14 days ago
Job type
  • Full-time
Job description

Director II, Patient Access

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity :

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $101,600K - 137,100K

The Director II, Patient Access is responsible for administering and reviewing the performance of patient access functions within Ensemble Health Partners. Additionally, they are responsible for identifying and implementing strategies to improve processes, promoting operational efficiency, enhancing the patient experience and meeting regulatory compliance guidelines. Position will require travel and can be located in Richmond, VA or Greenville, SC areas.

Job Responsibilities include, but are not limited to :

  • Provides vision, leadership and operational oversight for on-site Patient Access staff within Ensemble's client footprint.
  • Organizes functions through establishing clear accountabilities, delegation of duties and appropriate departmentalization without creating silos.
  • Accountable for a comprehensive and effective communication strategy within the facility and / or market that promotes Employee Engagement, which includes enhanced employee productivity and morale.
  • Directs hiring and training for leadership and patient access staff.
  • Manages the budget.
  • Travels regularly to client sites in Richmond, VA and Greenville, SC markets
  • May be required to perform other job-related duties as requested.
  • Experience :

  • Bachelor's degree or equivalent work experience
  • 5 + years of leadership experience
  • 5+ years of Patient Access experience
  • Experience in healthcare provider finance operations or similar service environment required
  • Financial and project management experience required
  • Strong communication, organizational, interpersonal, and customer service skills required
  • Able to work in a fast-paced environment
  • Certifications :

  • CRCR certification required within first 9 months of hire
  • CHAM preferred
  • Join an award-winning company

  • Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
  • Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
  • 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
  • Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
  • Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
  • Energage Top Workplaces USA 2022-2024
  • Fortune Media Best Workplaces in Healthcare 2024
  • Monster Top Workplace for Remote Work 2024
  • Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
  • Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :
  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  • Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

    Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

    This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

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