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Operations Manager

Operations Manager

INA Solution IncKirkland, WA, United States
6 days ago
Job type
  • Temporary
  • Quick Apply
Job description

Job Title : Operations Manager

Location : Kirkland, WA

Duration : Long Term Contract

About the role

We are seeking an experienced Operations Manager with strong expertise in budgeting, financial forecasting, and capacity planning to drive operational efficiency across our product and service lines. This role sits at the intersection of finance, operations, and workforce planning - you'll translate strategic goals into practical capacity and budget plans, monitor execution, and recommend course corrections.

Key responsibilities

  • Own the annual and rolling operational budget process for assigned departments : build, consolidate, and maintain budget models; track variance to plan; advise stakeholders.
  • Lead capacity planning for teams, facilities, or production lines : model demand vs. supply, forecast headcount and equipment needs, and produce scenario analyses.
  • Develop and maintain forecasting tools (financial and capacity) using spreadsheets and BI tools; automate recurring reports and dashboards.
  • Partner with Finance to translate strategic priorities into budget allocations and cost-control initiatives.
  • Work cross-functionally with Product, Engineering, HR, and Supply Chain to align hiring, contractor spend, and capital expenses with forecasted demand.
  • Monitor KPIs (utilization, cost per unit, headcount efficiency, run-rate burn, forecast accuracy) and present insights to senior leadership.
  • Drive month-end and quarter-end reviews : provide explanation for variances, propose corrective actions, and track remediation.
  • Facilitate capacity-related decisions such as overtime, shift scheduling, outsourcing, or temporary hires to meet peak demand while controlling cost.
  • Lead continuous improvement projects to reduce cost, increase forecast accuracy, and improve resource allocation.
  • Coach and mentor junior analysts and planners; document processes and create knowledge artifacts.

What success looks like (KPIs)

  • Forecast accuracy for headcount and budget within 5 10% (quarterly rolling forecast).
  • Improved resource utilization by X% over 12 months.
  • Reduction in unplanned overtime or agency spend by Y% within 6 12 months.
  • On-time delivery of monthly budget vs. actual reports and executive-level dashboards.

    • Required qualifications

  • Bachelor's degree in Finance, Business Administration, Economics, Industrial Engineering, or related field. MBA or advanced degree preferred.
  • 5+ years of experience in operations, capacity planning, financial planning & analysis (FP&A), or workforce planning - with at least 2 years in a people / operations management role.
  • Strong Excel modelling skills and experience with forecasting tools; hands-on experience building driver-based models and scenario analysis.
  • Familiarity with at least one BI / platform (Power BI, Tableau, Looker, or similar) and ERP / HRIS systems (Workday, SAP, NetSuite, etc.).
  • Demonstrated experience managing cross-functional stakeholders and influencing without direct authority.
  • Excellent communication skills - able to translate complex models into clear recommendations for senior leadership.

    • Preferred skills & experience

  • Experience in a fast-paced, high-growth tech, manufacturing, logistics, or services environment.
  • Knowledge of capacity planning methodologies (e.g., Erlang / C for workforce, queuing theory, rough-cut capacity planning) or production planning.
  • SQL proficiency or basic scripting (Python / R) for data manipulation and automation.
  • Certified in financial modelling, project management (PMP), or Lean / Six Sigma is a plus.
  • Experience implementing cost-control initiatives or capacity optimization projects with measurable results.
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    Operation Manager • Kirkland, WA, United States