Job Title : Lending Operations Analyst
Location : 8951 Cypress Waters Blvd., 2nd Floor Dallas, TX 75019
Requirements :
- Bachelor’s Degree required (preferably in Operations, Finance, Accounting, or Business-related fields)
- Proficient in Microsoft Office applications (Outlook, Excel, Word, etc.) and Adobe Acrobat
- Strong written and verbal communication skills; fluent in English
- Prior experience in Lending Operations within a Financial Services company preferred
- Ability to adapt quickly to new systems and processes
- Detail-oriented, organized, and able to meet strict deadlines
- Strong analytical, critical thinking, and problem-solving skills
- Self-motivated with a strong sense of ownership and accountability
- Ability to work effectively in a team-oriented and fast-paced environment
Responsibilities :
Monitor and respond to appraisal escalation requests from Home LoansReview monthly reports and escalate issues to management when necessaryProvide client service support by handling incoming emails and field inquiriesEscalate issues to management and recommend resolutionsParticipate in projects and training sessions; take meeting notes and minutesSupport operational oversight of vendor services related to mortgage origination and other banking servicesContribute to process improvements to enhance control, efficiency, and compliance