A company is looking for a Pt Acct Call Center Rep. Key Responsibilities Receive inbound and make outbound calls to patients / guarantors regarding account balances and payment arrangements Update patient demographic data and accurately document account information Screen patients for insurance, billing, or financial aid opportunities and maintain quality and productivity requirements Required Qualifications High School diploma or GED (Required) Minimum two years of customer service or collections experience Six months of experience in a call center environment Familiarity with computer systems and data entry skills Understanding of Fair Debt Collections Practices
Account Representative • Boulder, Colorado, United States