Analyst-I - Baton Rouge, LA

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

JOB SUMMARY / PURPOSE

This position may be filled as an Analyst I, II, III or Sr. depending on the qualifications and or the experience of the candidate.

The Outage Data Analyst supports Power Delivery operations centers by evaluating outage data, ensuring data accuracy and integrity, and responding to reporting requests on key performance measures and ad-hoc data requests from Reliability Control Center (RCC) management. This role is critical to operational excellence and continuous improvement, with opportunities for growth and technical leadership at higher analyst levels.

JOB DUTIES / RESPONSIBILITIES

Ensure outage data accuracy by gathering, maintaining, evaluating, and updating reporting data from Entergy's outage management system.

Assist Distribution Operations Centers (DOCs) with operational model updates, and software administration

Respond to ad-hoc operational data requests from RCC management, customer service, and regulatory reporting groups.

Provide insights for operational performance improvement through advanced data analysis against established metrics and trends.

Support DOCs beyond normal business hours during storm events, ensuring outage data reporting requirements are met.

Develop and present corrective action plans to RCC management.

Promote a safe and error-free workspace environment.

Additional Qualifications / Responsibilities

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelor's Degree in a technical or business-related field required or equivalent work experience.

Minimum experience required of the position

Analyst I : 0-2 years of professional experience

Analyst II : 2-4 years of professional experience

Analyst III : 4-6 years of professional experience

Analyst Sr : 6+ years professional experience

Minimum knowledge, skills and abilities required of the position

Core Skills

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
• Experience with Entergy's outage reporting tools preferred.
• Utility / distribution operations experience preferred.
• Analytical and programming experience preferred.

Forward-Looking Technical Preferences

Abilities

Any certificates, licenses, etc. required for the position

None

OTHER ATTRIBUTES

Functional knowledge conceptual knowledge of theories, practices and procedures within a discipline.

Business expertise applies general business knowledge from education or experience.

Problem solving is accountable for technical contribution.

Impact works within standardized procedures and practices to meet objectives and deadlines.

Interpersonal skills exchange straightforward information asks questions and checks for understanding.

WORKING CONDITIONS

General office environment may require time at dispatch sites and some overnight travel.

Must be available for additional hours, alternate locations, and extra duties during storms, outages, emergencies, or other situations as needed.

Exempt employees may not receive overtime pay for these duties