Area Manager – Scenthound
Location : Dulles, VA
Compensation : $75,000–$85,000 per year (base + performance-based incentive)
Schedule : Full-time | Must be available to work Saturdays
About Us
At Scenthound, we're not just a dog grooming business — we’re redefining what it means to care for our four-legged family members. Our mission is simple : keep dogs clean and healthy, and do so in a way that builds a passionate, connected team. We believe in dog-first care , team-first culture , and purpose-driven leadership .
We’re growing fast, and we’re looking for an Area Manager to grow with us.
Core Values
- DOG FIRST : We advocate for the health and well-being of every dog in our care.
- ONE PACK : We are one company, one team, with one mission. We trust, respect, and support one another.
- BRING LOVE : We bring good energy to our work, and we do our job with loving intention.
- SEEK GROWTH : We believe. We learn. We grow.
- MAKE A DIFFERENCE : We work with purpose and are driven by a desire to make a positive impact.
The Role
As an Area Manager, you won’t be sitting in an office looking at dashboards — you’ll be in the stores, rolling up your sleeves, developing people, and making things happen. You’ll oversee a group of 3+ locations and lead the team to deliver exceptional service and performance.
This role is ideal for a hands-on, people-first leader who is energized by coaching, solving problems, and driving operational excellence.
Responsibilities
Leadership & Team DevelopmentCoach and develop Center Managers and Assistant Managers into confident, independent leadersSupport hiring, onboarding, training, and team engagement effortsFoster a “One Pack” culture across all centersOperations & Service ExcellenceEnsure consistent execution of the Scenthound playbook at each locationStep in at the center level when needed — this is a working leadership rolChampion a hospitality-first experience for members and their dogsSales & Business PerformanceGuide teams in growing membership and increasing average ticket sizeMonitor labor efficiency and profitability metrics across locationsAddress and resolve customer concerns with empathy and urgencyWhat We’re Looking For
A proven people leader with experience managing multiple locations or large teamsBackground in hospitality, fitness, food & beverage, or automotive service preferredStrong EQ with a passion for coaching and inspiring othersComfortable balancing frontline execution with strategic thinkingExcited by fast-paced, growth environmentsWilling to work Saturdays; Sundays offCompensation & Benefits
$75,000–$85,000 total target compensation (Base salary + incentive tied to membership growth, average ticket, and labor efficiency)Paid Time OffSupplemental Insurance OptionsProfessional development opportunities including manager conferences and in-market training.Growth Opportunity
This is not a static role. As we grow, so will your responsibilities — with the potential to oversee more Scenters and eventually step into a more strategic leadership position with less in-scenter involvement. We are looking for someone who’s not just filling a role, but building a career with Scenthound.