Senior Salesforce Developer

Job Description

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

The Senior Salesforce Developer will work as part of the team dedicated to driving innovation based on the needs of Cloudera’s global Field & Support Organizations. The Senior Salesforce Developer will work cross-functionally with leaders, subject matter experts and system analysts to design and implement robust and scalable solutions on the Force.com platform to ensure our stakeholders can operate efficiently and effectively and adapt quickly to change with minimal interruption. The Senior Salesforce Developer will be hands-on and have demonstrated experience customizing and administering Salesforce.com for a global organization and can succeed in a fast-paced working environment.

As the Senior Salesforce Developer you will

Design solutions on the Force.com platform that meet the objectives and requirements as defined by stakeholders, subject matter experts and system analysts

Create and / or modify Sobject schema to achieve business objectives while minimizing complexity and maintaining data access control policies

Implement business logic using process automation flows, validation rules, approval processes, and email alerts when configuration can solve the business need and best practices can be applied

Develop custom code using Apex, Lightning Components / Web Components, Visualforce to implement business logic when configuration alone cannot optimally meet the business requirements

Leverage Java, Javascript, CSS and HTML as required in delivery of front end functionality on integrations and sites

Integrate Salesforce with other applications either by working with internal Integration Team or developing custom web services where necessary

Manage the change control process from development sandboxes to production instances across the development lifecycle

Use test driven development and achieve above minimum code coverage requirements on custom code

Leverage test automation and continuous delivery practices to ensure successful deployments

Ensure all necessary changes are documented, peer reviewed, tested and approved before deploying changes to production

Grant or revoke user accounts and modify permissions as required and per access control policy

Modify fields, page layouts, list views, reports, and dashboards, and perform other basic configuration changes as requested and appropriate

Manage system changes without interruption to the user

Ensure modifications adhere to the change control process

Communicate system changes to users in advance so they understand the change and how to use it prior to implementation

Install and manage third-party AppExchange packages

Review issue queue and respond to assigned tasks in a timely manner

Resolve support tickets as assigned and within established service level objectives

Complete assigned tasks within established service level objectives

Escalate issues to to vendor technical support as appropriate

Answer user questions and direct them to training materials

Document root cause analysis for any bug fixes and develop a knowledge base for other analysts, administrators and developers

Assist with the creation of training materials (cheatsheets, user guides, training videos)

Develop technical specification and runbook documentation for other administrators and developers

We’re excited about you if you have :

B.S. or B.A. degree in Computer Science, Engineering or related field (M.A. or M.S. preferred)

5+ years of experience as a Salesforce Developer and 5+ years as a Salesforce Administrator

Salesforce Platform App Builder and Developer I certification (Developer II preferred)

Salesforce Administrator certification (Advanced Administrator preferred)

Expert Level knowledge of Service Cloud and Experience Cloud

Demonstrated skill building complex solutions with Force.com using Apex, SOQL / SOSL, Lightning Components / Web Components and Visualforce

Practical working experience with at least one other programming language (JavaScript, Java, Python, Go, Rust, etc.)

Practical working experience with relational databases and SQL programming

Ability to adjust and set priorities to meet deadlines

Strong verbal communication skills

Ability to work effectively in a professional manner

Strong customer service orientation

You may also have :

Experience with Jira or other support ticket management systems

Experience with Agile software development practices (Scrum / Kanban)

Experience Salesforce CPQ (or similar tools) is highly desirable

Experience with continuous integration / delivery (CI / CD) tools (Gearset preferred)

Experience with Salesforce Streaming API and pub-sub architectures

Experience with developing custom Apex REST web services or Salesforce Functions

Experience with test automation suites for Salesforce development

Willingness to explore / learn other technologies and development skills outside of the Force.com platform

This role is not eligible for immigration sponsorship

What you can expect from us :

Generous PTO Policy

Support work life balance with

Flexible WFH Policy

Mental & Physical Wellness programs

Phone and Internet Reimbursement program

Access to Continued Career Development

Comprehensive Benefits and Competitive Packages

Employee Resource Groups

EEO / VEVRAA

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