Director of Treasury Services

Summary/Objective:

The Director of Treasury Services oversees and manages all aspects of the banking operations for business members relative to deposit accounts. This includes supervising staff, project management, problem resolution, strategic initiatives, and operational responsibilities. Additionally, this position manages the Wire Transfer and Commercial Credit Card servicing functions for the Credit Union.

Duties/Responsibilities:

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Departmental Management & Leadership

• Day-to-day management and leadership of the Treasury Operations Department and the Wire Team.
• Plan, organize, and lead weekly Treasury Operations team meetings and bi-weekly Treasury Services departmental meetings.
• Coach, train, and develop the Treasury Operations staff to ensure their professional development and growth meets their personal goals and the evolving necessary skill set of IMCU's Treasury Operations Team.

Project Management

• Evaluate, lead, and/or assist with projects in the Treasury Services and Wire Department. Examples include, but are not limited to, the following: digital banking enhancements, account opening platforms (in-branch and online), positive pay module, commercial analysis plans, business credit card servicing, wire transfer module, new product implementation, and conversions.
• Communicate and work well with other members of IMCU's management team as most large projects require collaboration between multiple departments.

Problem Resolution

• Maintain extensive knowledge of all services and technology platforms offered to business members.
• Lead the Treasury Service team in business member problem resolution cases.

Strategic Initiatives

• Assist the VP Finance in researching and evaluating Fintech and other solutions that enhance IMCU's offerings to business members.
• Maintain an understanding of the digital payments space. Research new developments and emerging trends. Provide guidance and recommendations on IMCU's ability to adapt and continue to serve members' needs into the future.

Operational Responsibilities

• Develop and maintain applicable policies and procedures for business online banking services and wire processing.
• Create and maintain ACH Risk Assessment and RDC Risk Assessment.
• Review and approve all Treasury Management Services Agreements and requests for Temporary ACH/Wire Limit increases.
• Complete initial evaluation and an annual review on business members enrolled in ACH/Wire Origination Services.
• Maintain the NACHA Risk Management Portal.
• Maintain the FedACH Risk Monitoring Service.
• Prepare and submit the DFI quarterly report for Public Depositories of Institutional Funds.
• Review and approve wire callbacks over $500,000.
• Review and release outgoing wires over $1,000,000 within FedLine Advantage.
• Maintain the monthly Board Rate Slip.
• Complete DFI and NCUA exam requests related to business services.

Competencies

• Ability to lead and manage a team.
• Strong project management skills.
• Accountability for maintaining performance and member service standards.
• Effective communication skills with both business members and IMCU team members.
• Initiative to research and identity emerging industry trends (e.g. payments, technology).

Supervisory responsibilities

Manage and provide support for the Treasury Operations Department and the Wire Team.

Work environment

Office

Travel required

Some travel required in order to manage staff in Indianapolis and Evansville. Will also need to travel to attend conferences and training events.

Required education and experience

• Bachelor's degree preferred.
• 5+ years of banking or corporate treasury experience.
• Accredited ACH Professional (AAP) preferred. If not currently an AAP, willingness and ability to obtain the certification.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.