Night Operations Department Supervisor

Job Title

Key Responsibilities Team Leadership :

• Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department.
• May participate in interviews and provide input into selection decisions for new associates in assigned area.
• Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary.
• Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed.
• Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities.
• Empowers others to make decisions while providing guidance when necessary.
• Provides recognition for accomplishing goals and demonstrating effective behaviors.
• Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback.
• Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR.

Operational Excellence :

Responsibilities Specific to the Front-End Department Supervisor :

Responsibilities Specific to the Back-End and Night Operations Department Supervisor :

Manager-on-Duty (MOD) :

Required Qualifications :

Preferred Qualifications :

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits.