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Administrative Supervisor
Administrative SupervisorMassachusetts Staffing • Westfield, MA, US
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Administrative Supervisor

Administrative Supervisor

Massachusetts Staffing • Westfield, MA, US
15 hours ago
Job type
  • Full-time
Job description

Administrative Supervisor

Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a detail-oriented and mission-driven Administrative Supervisor to join our Adult Community Clinical Services (ACCS) Integrated Teams. Recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to expand compassionate, community-based care for individuals across the region.

What We Offer :

  • Mission-Driven Impact - Support BHN's commitment to improving the quality of life for adults in recovery and empowering teams to deliver exceptional care.
  • Career Growth Opportunities - Join a dynamic organization where one-third of roles are filled through internal promotions.
  • Collaborative Team Culture - Work alongside compassionate professionals in a supportive, person-centered environment.
  • Comprehensive Benefits - Competitive pay, generous PTO, 403(b) retirement plan, health and dental insurance, and tuition reimbursement.

What You'll Do :

  • As an Administrative Supervisor within BHNs ACCS program, you will play a key leadership role in ensuring operational excellence and service quality across multiple integrated teams.
  • Supervise, coach, and support administrative and clinical support staff to ensure smooth daily operations.
  • Manage administrative workflows including scheduling, documentation tracking, billing coordination, and data reporting.
  • Collaborate with Program Directors, Team Leaders, and clinicians to maintain compliance with BHN policies and DMH standards.
  • Ensure staff training completion, policy adherence, and timely submission of documentation.
  • Support onboarding and development of new staff through mentorship and performance feedback.
  • Participate in audits, program reviews, and quality improvement initiatives to enhance program efficiency and effectiveness.

    • Who You Are :

  • Bachelors Degree in Human Services, Business Administration, or a related field (preferred).
  • Minimum of three years of experience in administrative or supervisory roles within a behavioral health or human services setting (required).
  • Strong organizational and leadership skills with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills, fostering collaboration across multidisciplinary teams.
  • Knowledge of documentation standards, electronic health records, and regulatory compliance.
  • Commitment to BHNs mission of empowerment, human rights, and community integration.

    • About Us :

    Since 1938, Behavioral Health Network (BHN) has been dedicated to providing high-quality, affordable, and culturally responsive care to children, adults, and families throughout Western Massachusetts. With over 130 programs and 3,000 employees, BHN continues to be a trusted partner to individuals and communities on their journey toward recovery and wellness.

    Qualifications :

    Education Preferred Bachelors or better in Human Services or related field.

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    Administrative Supervisor • Westfield, MA, US

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