Sr. Product Manager

Job Description

Job Description

Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP). In our patient-centered collaborative care model, licensed psychotherapists in the network take on the psychotherapy, while Journey Clinical's in-house medical team takes on patient eligibility, treatment plan and outcome monitoring. Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes.

We’re looking for a Senior Product Manager who can lead high-impact initiatives across our therapist and patient experiences. This person will own a critical part of the Journey flywheel, while building the systems that connect marketing, product, and clinical operations into one cohesive growth engine. This is a highly cross-functional, strategic, and analytical position that blends product strategy, growth experimentation, and operational design. You’ll work closely with our clinical, marketing, data, and engineering teams to design scalable, delightful experiences that move the metrics that matter : activation rate, therapist and patient LTV, and overall marketplace efficiency.

What You'll Do

• Own product strategy for one or more key growth pillars (e.g., Therapist Activation, Patient Conversion, or Monetization), from problem definition through launch and optimization.
• Deeply understand user journeys across therapists, patients, and internal teams by identifying friction points and designing product-led solutions that increase adoption and throughput.
• Partner cross-functionally with Engineering, Marketing, Clinical Ops, and Data Science, and Success Teams to align roadmaps, ensure data integrity, and deliver measurable business impact.
• Use data to drive decisions — define metrics, run experiments, and synthesize insights from qualitative and quantitative sources to prioritize work with the highest ROI.
• Collaborate with team to integrate agentic workflows that reduce manual processes and enhance the therapist and patient experience.
• Translate business goals into product requirements by writing strategic documents, specs, and success metrics that connect strategic objectives to tangible outcomes.
• Contribute to the evolution of the product org by helping us refine our product development process, rituals, and culture as we scale.

Who You Are

While we're open to a hybrid role, we prefer candidates in the NYC area who are able to be in the office 2-3 days / week as needed.

What We Offer

If you feel discouraged by the job description because your skills don’t exactly match please apply anyway. We likely missed something and are open to expanding our understanding of the role. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.